Aktaş Lights Hotel
Hotel in Trabzon, Turkey
What Arab guests said
What guests love
Guests frequently praise the friendly and helpful staff, particularly mentioning the welcoming nature of the Sudanese employees, alongside the hotel's cleanliness and spacious rooms.
- The staff's welcoming attitude and helpfulness are consistently highlighted as a significant positive aspect.
- Cleanliness of the hotel and rooms is a recurring theme, appreciated by many visitors.
- Many guests enjoy the breakfast, describing it as delicious and offering good variety.
- Rooms are noted for being spacious and comfortable, providing a pleasant stay for families and couples.
- The hotel's proximity to the airport and key commercial areas is a valued convenience.
Areas to improve
A significant number of guests express dissatisfaction with the hotel's location in an industrial zone, citing noise disturbances and poor sound insulation, along with occasional service issues.
- The hotel's location within an industrial area surrounded by workshops is a primary concern due to persistent noise, especially in the mornings.
- Guests report poor soundproofing between rooms, leading to audible disturbances from adjacent accommodations.
- Some visitors noted a lack of variety or repetition in breakfast offerings, alongside issues with hot water pressure or temperature.
- A few guests encountered challenges related to limited parking availability or problems with payment and booking processes.
- There were comments regarding insufficient room cleaning services or slow response times to guest requests.
What guests love
Saudi guests frequently highlight the hotel's cleanliness and spacious rooms, complemented by the staff's friendly and helpful demeanor.
- Saudi visitors appreciate the staff's kindness and consistent willingness to assist.
- The property's cleanliness and the generous size of the rooms are noted as significant positive aspects.
- Proximity to the airport and shopping centers is mentioned as a convenient feature for Saudi travelers.
Areas to improve
Saudi guests encounter challenges related to the hotel's location in an industrial zone, leading to noise disturbances, alongside issues with sound insulation.
- Many Saudi visitors report disturbances from nearby industrial workshops, particularly in the mornings.
- Poor soundproofing between rooms is noted as an issue affecting guest comfort.
- Parking availability is sometimes mentioned as insufficient or cramped.
What guests love
Emirati guests appreciate the friendly service and cooperation provided by the hotel staff, contributing to a pleasant stay.
- Guests commend the staff's kindness and helpfulness.
- Visitors note the warm welcome and consistent smiles.
- The breakfast offering was found to be satisfactory.
Areas to improve
The hotel faces criticism regarding its location in a remote industrial area, which some find inconvenient, alongside issues with bed comfort.
- The industrial location is noted as remote and inconvenient at night.
- Some guests felt discomfort with the demeanor of certain staff members.
- Uncomfortable beds were mentioned as an issue.
What guests love
Kuwaiti guests expressed overall satisfaction with Aktaş Lights Hotel, highlighting its attentive service and comfortable offerings.
- Visitors praised the staff's good treatment and welcoming hospitality.
- The cleanliness of the property was noted as a significant advantage.
- The hotel's convenient location near the airport and shopping centers was appreciated.
What guests love
Omani guests appreciate the hotel's cleanliness and modern facilities, highlighting the attentive service and friendly staff who go the extra mile to meet their needs.
- Guests commend the cleanliness of rooms and common areas, contributing to a comfortable stay.
- Visitors praise the staff's welcoming nature and helpfulness, noting prompt responses to requests.
- The breakfast is described as varied and tasty, offering good choices to start the day.
- Travelers value the proximity to the airport and key areas, facilitating easy movement.
Areas to improve
Some Omani guests note that the hotel's location in an industrial area can cause some disturbance, alongside comments about sound insulation and weak hot water pressure.
- Some visitors experience noise disturbances due to the location in an industrial zone.
- Poor sound insulation between rooms is noted as an issue affecting tranquility.
- A few guests report weak hot water pressure or inconsistent water temperature.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
Show all amenities (45)
- Wardrobe or closet
- View
- Outdoor furniture
- Cleaning products
- Electric kettle
- Drying rack for clothing
- Clothes rack
- Dining area
- Seating area
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Kid-friendly buffet
- Shared lounge/TV area
- Lockers
- 24-hour front desk
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Safe
- Carbon monoxide detector
- Air conditioning
- Smoke-free property
- Heating
- Soundproofing
- Private entrance
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Non-smoking rooms
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Where it is
Sanayi Mah. Sanayi Çarşısı Cad. No:50B İç Kapı No:1. Ortahisar/Trabzon, 61100 Trabzon, Turkey