Aktug Elegance Hotel
Hotel in Ordu, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location near the beach, noting the generally clean rooms and pleasant views.
- Staff at reception are commended for their helpfulness and good service.
- The breakfast is described as good, with a chef readily available to assist guests.
- Convenient parking facilities are a plus for many visitors.
Areas to improve
Some Arab guests encountered maintenance issues, including power or water outages and air conditioning problems.
- Noise from events is a concern for some, particularly affecting families seeking a quiet stay.
- The quality of bedding and furnishings received criticism, with descriptions of them being old or rough.
- Communication challenges arose for some guests due to staff not speaking English fluently.
What guests love
Saudi guests appreciate the hotel's convenient location near the beach and dining options, noting the general cleanliness and helpfulness of the housekeeping staff.
- The convenient location near the beach and surrounding restaurants is a significant plus.
- The hotel offers good cleanliness and comfortable amenities like the shower.
- Some staff members, particularly at reception and housekeeping, were noted for their pleasant service.
Areas to improve
Some Saudi visitors experienced communication challenges with staff due to language barriers and noted issues with room maintenance and facility upkeep.
- Communication difficulties arose with staff who did not speak English well.
- Certain rooms require renovation, with old and uncomfortable bedding noted.
- Intermittent issues with essential services like electricity, internet, and water supply were reported.
What guests love
Kuwaiti guests found the hotel's location to be a significant advantage, highlighting its convenience and accessibility.
- The hotel's location is a prime asset.
- Proximity to key areas enhances the stay.
- Guests appreciated the convenient positioning.
Areas to improve
Some Kuwaiti guests noted areas for improvement, particularly concerning the maintenance of facilities and the basic services offered.
- Air conditioning performance was inconsistent and disruptive.
- Certain hotel amenities, like rooms and elevators, showed signs of wear.
- The breakfast offering was described as modest and simple.
What guests love
Omani guests appreciated the clean rooms and pleasant sea views, noting the convenience of available parking.
- Rooms were noted as clean and well-appointed.
- Enjoyed lovely sea views from the accommodation.
- Convenient parking facilities were available.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- City view
- Mountain view
- Garden view
- Sea view
- View
- Picnic area
- Outdoor furniture
- Beachfront
- Outdoor dining area
- Private beach area
- BBQ facilities
- Balcony
- Terrace
- Garden
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Beach
- Cycling
- Hiking
- Fishing
- Dining area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Special diet meals (on request)
- Snack bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Strollers
- Family rooms
- Daily housekeeping
- Ironing service
Where it is
Akyazı mah. Sabahnur Malatyalıoğlu Cad. no:2, 52200 Ordu, Turkey