الباتروس اوزنجول Albatros Uzungöl

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests frequently highlight the convenient location and stunning lake views, alongside significant appreciation for the staff's welcoming and helpful demeanor.

• The strategic location near the lake offers picturesque natural scenery.
• Staff hospitality and readiness to assist are consistently praised.
• The value for money is generally considered good.
• Convenient parking facilities are available nearby.

Areas to improve

Many guests report issues with cleanliness and sound insulation, alongside discrepancies between room quality and advertised images.

• Poor sound insulation between rooms is a recurring complaint.
• Concerns are raised regarding the level of cleanliness, particularly with furnishings and bathrooms.
• Some rooms do not meet expectations or advertised photos, with issues in ventilation or facilities.
• Several facilities are noted as being old and in need of renovation and maintenance.

What guests love

Saudi guests frequently praise the prime location and stunning lake views, often highlighting the helpfulness and welcoming nature of the staff.

• The captivating views of Uzungöl Lake are consistently highlighted as a major draw.
• Guests appreciate the friendly and cooperative attitude of the reception staff and personnel.
• The convenient proximity to services and attractions is noted as a positive aspect.
• Some visitors found the value for money to be good, particularly when booked through specific platforms.

Areas to improve

Saudi visitors frequently encounter issues with sound insulation, leading to audible disturbances from neighboring units, alongside concerns about cleanliness and dated facilities.

• Many guests report poor soundproofing, allowing clear hearing of neighbors' activities.
• Complaints regarding the level of cleanliness are recurrent, with some areas noted as needing improvement.
• Several reviews mention that some facilities and furnishings are old and require maintenance or renovation.
• Some guests experienced unpleasant odors or ventilation problems within their rooms.

What guests love

Emirati guests found the apartments to be good value, appreciating the prime location near the lake and the good kindness and cooperation of the owners, who offered attentive service with a smile.

• Convenient location right by the lake.
• Owners are very friendly and helpful.
• The price offers good value for money.
• Professional and ethical treatment from staff.

Areas to improve

Overall, Emirati guests had a positive experience, with a minor observation noted regarding a bathroom door that did not close properly.

• A minor issue was reported with a bathroom door not closing correctly.

What guests love

Kuwaiti visitors found the apartments to be in a good location, suitable for families and couples seeking a peaceful stay.

• The apartment location is considered good.
• Suitable for family stays.
• Offers a quiet accommodation experience.

Areas to improve

Kuwaiti guests encountered very disappointing experiences regarding the apartment's condition, citing issues with cleanliness, maintenance, and lack of essential amenities.

• Ground floor apartments were in poor condition with unpleasant odors.
• The kitchen lacked basic equipment and a stove; the TV was non-functional.
• Privacy was minimal, with significant noise from both outside and within.
• Responses to guest complaints were poor or non-existent.

What guests love

Qatari guests appreciated the friendly and helpful staff, noting the very good value for money offered.

• The staff's welcoming nature and helpfulness were valued.
• The overall value for money was considered good.
• Some guests found the service to be good.

Areas to improve

Some Qatari visitors noted that the property did not fully meet their expectations and experienced inconvenience due to the lack of an elevator.

• The accommodation did not entirely meet some guests' expectations.
• The absence of an elevator caused inconvenience for those on higher floors.
• There were comments regarding the place not matching prior perceptions.

What guests love

Bahraini guests appreciated the friendly service and staff cooperation, highlighting good prices and comfortable rooms with lake views.

• Staff are cooperative and provide friendly service.
• Rooms offer pleasant lake views.
• Prices are considered good for the facilities provided.

Areas to improve

Some guests noted a minor issue with the bathroom shower, which they were assured would be resolved.

• A minor issue with the bathroom shower was mentioned.

What guests love

Omani visitors appreciate the hotel's prime location near the lake, praising the beautiful views it offers. The staff's kindness and warm hospitality also stood out positively.

• The location is close to the lake with lovely views.
• Staff members are kind and welcoming.
• Some rooms offer useful amenities for a trip.
• Certain cabins are noted for their charm.

Areas to improve

Some Omani visitors encountered negative experiences regarding room cleanliness and discrepancies with advertised photos, alongside issues with sound insulation and room temperature.

• Cleanliness was poor with un-changed linens.
• Rooms did not match the displayed pictures.
• Problems with sound insulation and room temperature.
• Lack of hot water was noted.
• Difficulty closing the bathroom door.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Free toiletries
• Hairdryer
• Bath

Where it is

UZUNGÖL APART SOKAK NO:40, 61940 Çaykara, Turkey