Alfa Suites & SPA

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Guests frequently praise the resort's convenient location, close to amenities and attractions, alongside its general cleanliness and appealing modern design.

• The staff's friendly and helpful demeanor is often highlighted, especially when assisting guests.
• The property's design and its indoor and outdoor swimming pools are noted as enjoyable features.
• Breakfast is considered acceptable, offering sufficient choices for guests' needs.
• The overall tranquility of the resort and its surrounding nature are appreciated.

Areas to improve

Some guests encounter recurring issues with electricity and water outages, which negatively impact their stay and the use of essential facilities.

• The high prices relative to the services or room sizes cause dissatisfaction for several guests.
• Poor internet service and limited or inconsistent breakfast options are noted concerns.
• Instances of poor staff attitude or lack of cooperation, along with occasional room cleanliness issues, were reported.
• Certain rooms or villas are described as small or lacking expected amenities.

What guests love

Saudi guests praise the convenient location of the suites, noting its proximity to services and beautiful nature, alongside the helpful and welcoming staff.

• The property is commended for its cleanliness and tidiness, offering a comfortable and peaceful stay.
• Breakfast is considered acceptable to good, with some variety noted.
• Guests appreciate the private indoor swimming pool and the pleasant resort ambiance.
• Staff are highlighted for their polite service and prompt attention to guest requests.

Areas to improve

Some Saudi visitors noted high prices relative to villa or room size, with comments on limited breakfast variety or small kitchen areas.

• A few guests experienced intermittent issues with water supply or electricity outages.
• Room sizes were mentioned as being relatively small, particularly on upper floors.
• Some reviews indicated a lower standard of room cleaning service or uncooperative staff.
• A minority of guests found the prices to be excessively high for the value provided.

What guests love

Emirati guests praise Alfa Suites & SPA for its modern design and overall beauty, highlighting the comfortable spaces and scenic views.

• Emirati visitors appreciate the high level of cleanliness and the contemporary aesthetic.
• Guests enjoy the attractive design and pleasant views.
• The outdoor areas are noted as safe and relaxing for families.

Areas to improve

Some Emirati guests encountered issues with essential services, including internet connectivity and water supply, alongside minor observations regarding facilities.

• Guests reported instances of poor internet service.
• Intermittent water supply problems were noted.
• Breakfast selections were described as limited.
• The stairs leading to upper floors were found to be somewhat challenging.

What guests love

Kuwaiti visitors praise the suites' convenient location, offering convenient access to essential services and attractions.

• The strategic location near restaurants and shops.
• The overall cleanliness of the property.
• The resort's facilities were appreciated by some.

Areas to improve

Some Kuwaiti visitors encountered issues with customer service, problems with essential facilities, and perceived high prices relative to the value offered.

• Customer service was unsatisfactory and uncooperative.
• Repeated electricity outages affected air conditioning and heating.
• Prices were considered high compared to the quality of service and facilities.
• Nighttime disturbances and lack of respect for guest privacy were noted.

What guests love

Qatari guests found Alfa Suites & SPA to offer a very clean environment, with friendly staff and a convenient location.

• Rooms are kept very clean.
• Staff members are welcoming and helpful.
• The location is good for exploring nearby attractions.

Areas to improve

Some Qatari visitors noted that the swimming pool area was somewhat limited in size.

• The swimming pool is considered relatively small.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Garden view
• Outdoor furniture

Where it is

Sapanca Hasanpaşa Mah. Şehit Cevdet Koç Cad. No:5/2 Sakarya, 54600 Sapanca, Turkey