Almasa Suite Aparts

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the apartments for their cleanliness and comfort, with high regard for the friendly and respectful service provided by the staff, especially Um Abdullah.

• The apartments are noted for their high cleanliness and comfort, offering a pleasant stay.
• Staff's warm welcome and prompt service are highlighted, with special thanks to individuals like Hossam and Um Abdullah.
• Apartments are equipped with amenities catering to families, including kitchen facilities and laundry.
• Guests value the quiet and convenient location of the apartments near essential services.

Areas to improve

Some guests noted the need for maintenance in certain apartment facilities, such as kitchens, and experienced issues with internet and hot water services.

• Comments indicate a need for furniture updates and maintenance in parts of the apartments, particularly kitchens.
• Some visitors reported weak internet connectivity and problems with hot water availability.
• Certain staff members were perceived as less helpful or requiring further training.
• Concerns were raised about poor sound insulation and noise levels from other tenants.

What guests love

Saudi guests praise the furnished apartments as a quiet, clean, and comfortable place, well-equipped with essential amenities for families.

• The apartments are noted for their spacious and comfortable design, offering complete facilities that meet the needs of Gulf families.
• The friendly and respectful staff interaction, especially from the apartment owner, stands out as a key positive aspect.
• The quiet location, proximity to essential services, and availability of free parking enhance the stay experience.
• Guests feel at home due to the relaxing atmosphere and attentive service provided.

Areas to improve

Some Saudi guests noted the need for maintenance in certain facilities like kitchens, and had occasional comments regarding reception service levels.

• There are comments regarding the need for maintenance in some apartments, particularly the kitchen, and a desire for more electrical outlets.
• Some visitors reported that reception service levels did not always meet expectations.
• Noise from other tenants was noted due to weak sound insulation in some units.
• A few guests complained about weak internet service and malfunctioning hot water in specific units.

What guests love

Emirati guests appreciate the spacious and clean apartments, noting the refined and pleasant interactions with the staff.

• Apartments offer generous living space.
• High standards of cleanliness maintained.
• Staff interactions were professional and welcoming.

Areas to improve

Some Emirati guests encountered service challenges, missing assistance with luggage and noting a need to change pillowcases due to an odor.

• Lack of assistance for carrying luggage.
• Pillowcases required changing due to an odor.
• Certain basic services could be improved.

What guests love

Kuwaiti guests enjoyed a comfortable stay in the apartments, praising the high cleanliness and comfort of the rooms.

• Visitors noted the clean rooms and comfortable beds.
• The staff's welcoming attitude and support were appreciated, especially their kind gestures towards children.
• Guests felt welcomed and well-cared for during their visit.

Areas to improve

Some Kuwaiti guests encountered challenges with the internet connection during their stay.

• A few visitors experienced a poor internet connection.

Amenities

• Dining table
• Cleaning products
• Stovetop
• Oven
• Kitchenware
• Kitchen
• Washing machine
• Refrigerator

Where it is

Kisla Cd. Gokcedere Mahallesi No:19-1 , 77400 Termal, Turkey