Altun Life City

What Arab guests said

🌍All ArabsSaudis

What guests love

Arab guests appreciated the hotel's cleanliness and the staff's friendly service, contributing to a comfortable stay.

• Guests noted the convenient location of the hotel.
• The cleanliness of the premises received positive remarks.
• Staff members were found to be helpful and pleasant.

Areas to improve

Some Arab guests encountered negative experiences upon arrival, including being denied check-in due to overbooking and subsequent transfers to unsatisfactory alternative accommodations.

• Several guests were denied check-in despite confirmed reservations.
• Issues arose concerning the lack of basic amenities like water and breakfast.
• The alternative hotels guests were moved to were described as having poor service and facilities.

What guests love

Saudi guests expressed satisfaction with their stay, noting the hotel's cleanliness and the helpful, friendly staff.

• The hotel was generally clean and comfortable.
• Staff members were cooperative and welcoming.
• Overall satisfaction was achieved during the visit.

Areas to improve

Several Saudi visitors encountered a negative experience upon arrival, being denied check-in due to the hotel being fully booked.

• Check-in was denied upon arrival despite prior confirmation.
• Some guests were transferred to a lower-standard hotel.
• Essential services like breakfast and water were lacking.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Şakirefendi Çeşmesi Sokağı No:14, Fatih, 34130 Istanbul, Turkey