Alya Kartepe Villa Hotel
Hotel in Izmit, Turkey
What Arab guests said
What guests love
Arab guests praise the serene location and stunning natural views offered by the villas, alongside the warm hospitality and helpfulness of the staff.
- Visitors commend the beautiful surrounding nature and the tranquility the property provides, making it an ideal retreat for relaxation.
- Guests appreciate the welcoming reception and attentive service from the staff, noting their dedication to meeting needs.
- Many visitors enjoy the amenities such as heated pools and the wonderful views that enhance the stay experience.
Areas to improve
Some Arab guests encountered challenges regarding the quality of certain facilities, inconsistencies in service levels, and remarks about value for money.
- A few guests noted issues with the maintenance of some villa fixtures, such as bathroom accessories or drainage problems.
- Comments were made about the breakfast, with some describing it as basic or requiring extra charges for premium items.
- Some visitors expressed dissatisfaction with the value of their stay relative to the price paid, or with the check-in experience.
What guests love
Saudi guests praise the hotel's stunning location, particularly the captivating views of the Kartepe mountains, and the tranquil atmosphere it offers away from city noise.
- Villas are noted for their spaciousness and complete amenities, ensuring a comfortable stay for families.
- The staff's polite and friendly demeanor is frequently highlighted, with specific mentions for good service.
- The property features a charming animal corner and a restaurant serving delicious meals.
- Guests appreciate the good privacy and elegant design of the accommodations.
Areas to improve
Some Saudi guests noted minor issues concerning the quality of certain basic amenities, such as towel freshness or the need for room updates.
- A few visitors mentioned that the towels were not always fresh.
- Comments indicated a need for improvements in some rooms, like minor wood damage or inadequate curtains.
- Breakfast offerings were described by some as repetitive, with limitations on extra items.
- A small number of guests experienced less ideal views or encountered natural insects due to the rural setting.
What guests love
Emirati guests praise the serene villa experience at the hotel, highlighting its strategic location offering access to stunning landscapes and well-equipped amenities.
- Villas are noted for their beautiful design and comprehensive amenities, making them ideal for relaxation.
- Guests appreciate the delicious and varied breakfast, as well as the warm private pool suitable for cooler weather.
- Visitors mention the staff's kindness and helpfulness, with some experiencing villa upgrades.
Areas to improve
Some Emirati guests encountered issues with the check-in experience, the quality of certain fixtures, and discrepancies between villas and advertised images.
- Visitors reported problems with bathroom fixtures and water drainage, impacting their comfort.
- A few guests mentioned not receiving their booked villa or finding it did not match descriptions and photos.
- Slow response times via WhatsApp were noted, alongside comments about the suitability of certain villa locations.
What guests love
Kuwaiti guests appreciate the tranquil location and the beautiful nature surrounding the villa, along with the friendly and welcoming staff.
- Guests enjoyed the scenic natural surroundings and lovely views.
- Many visitors praised the beauty and clarity of the swimming pool.
- The villa itself was found to be a calm and pleasant place to stay.
Areas to improve
Some Kuwaiti guests encountered challenges with access to the villa, cold pool water, and unexpected additional charges.
- The road leading to the villa was noted as rough, making access difficult without a car.
- Several visitors found the swimming pool water to be cold, impacting their enjoyment.
- A few guests mentioned that cleaning services and breakfast incurred extra fees.
What guests love
Alya Kartepe Villa Hotel offers a tranquil and pleasant environment, appreciated by Qatari visitors seeking a peaceful retreat.
- A quiet and nice place to relax.
- Provides a comfortable stay.
- Ideal for those looking for a serene getaway.
What guests love
Omani visitors commend the staff's great cooperation and warm welcome, alongside the high cleanliness of the place and its wonderful view.
- Staff are very friendly and cooperative with guests.
- The place is well-kept and clean.
- The view from the hotel is very nice.
- The pool is consistently warm and clean.
Areas to improve
Some Omani guests felt the hotel did not match its price, with comments regarding small room sizes and a lack of service staff.
- The hotel's value does not align with the price paid.
- Rooms can be a bit cramped.
- There is a shortage of available service staff.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Wardrobe or closet
- Mountain view
- Picnic area
- Outdoor furniture
- Sun deck
- BBQ facilities
- Balcony
- Terrace
- Garden
- Dining table
- Stovetop
- Kitchenware
- Electric kettle
- Kitchen
- Microwave
- Refrigerator
- Socket near the bed
- Clothes rack
- Bicycle rental
- Bike tours
- Walking tours
- Playground
- Dining area
- Sofa
- Seating area
- Flat-screen TV
- TV
- Fruit
- Special diet meals (on request)
- Breakfast in the room
- Restaurant
- Tea/Coffee maker
- Pet bowls
- Fax/Photocopying
- Express check-in/out
- Ironing service
- Laundry
- 24-hour front desk
- Room service
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Hardwood or parquet floors
- Heating
Where it is
Derbent Mah. Bayindir Sok. No:5B Kartepe, 41060 Izmit, Turkey