Alya Teras Otel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's prime location and stunning views, complemented by the warm and professional service provided by the staff, contributing to a pleasant and comfortable stay.

• Visitors highlight the hotel's strategic position and proximity to amenities.
• Panoramic natural views are consistently noted as a significant attraction.
• Guests appreciate the kindness and helpfulness of the staff, including the owner and his family.
• The cleanliness of the property and rooms is often mentioned as a key positive aspect.

Areas to improve

Some guests encountered issues related to room comfort and facilities, including the occasional lack of air conditioning, accessibility challenges due to the elevated location, and minor deficiencies in bathroom amenities.

• A lack of air conditioning in rooms is noted during warmer periods.
• Some visitors find the hotel's elevated position presents accessibility challenges.
• Guests occasionally point out missing bathroom essentials like bidets or waste bins.
• A few reviewers mentioned a lack of assistance with luggage upon arrival and departure.

What guests love

Saudi guests frequently praise the hotel's prime location and the stunning views from rooms and the restaurant, contributing to a pleasant and comfortable stay.

• Visitors commend the beauty of the surrounding natural scenery, especially the panoramic vistas.
• Guests appreciate the staff for their warm welcome, polite service, and good assistance.
• The breakfast offered at the hotel is noted as good and varied, enhancing the overall experience.
• The cleanliness and tidiness of the property are valued, creating a relaxing atmosphere.

Areas to improve

Some Saudi guests pointed out areas for improvement, such as the absence of air conditioning in certain rooms or minor facility issues.

• The lack of air conditioning in some rooms was mentioned as an area needing improvement, especially in warmer weather.
• A few visitors noted the absence of bidets in the bathrooms, causing some inconvenience.
• Assistance with luggage handling was not always available, requiring extra effort from guests.
• Some guests indicated that room insulation could be better, affecting privacy and quietness.

What guests love

Emirati guests praise the hotel's prime location, highlighting its high cleanliness, friendly service, and warm family atmosphere.

• The hotel's convenient location and views.
• Clean rooms with attention to detail.
• Good service and welcoming staff interactions.
• Delicious and satisfying breakfast.

Areas to improve

Some Emirati guests noted that the shower water could be initially cold, while others wished for in-room coffee makers.

• Water temperature could be cold at times.
• Needing to request water to be heated.
• A suggestion for in-room coffee machines.

What guests love

Kuwaiti guests praise the hotel's good location amidst markets and restaurants, complemented by stunning views of the surrounding area.

• The hotel boasts a prime location, offering easy access to dining and shopping venues.
• Visitors commend the staff for their kind, cooperative, and generous treatment.
• The hotel is considered a wonderful choice due to its cleanliness and beautiful vistas.

Areas to improve

Some Kuwaiti guests encountered challenges with hotel access due to the elevated terrain, alongside minor observations regarding facilities.

• Accessing the hotel can be difficult for some due to inclines, with the car route sometimes being closed.
• A lack of dedicated staff for luggage assistance was noted, requiring guests to manage their own bags.
• The absence of certain basic amenities in bathrooms, such as bidets or towel hooks, was observed.

What guests love

Qatari visitors praise the hotel's prime location and overall beauty, along with the stunning views offered from the accommodations.

• The hotel boasts a strategic location that provides easy access to various attractions.
• Guests appreciate the hotel's beautiful design and elegance.
• Enjoyable views from the rooms enhance the overall stay experience.

Areas to improve

Some Qatari visitors encountered challenges regarding parking availability, alongside a lack of irons in the rooms.

• A number of guests reported difficulties in finding parking spaces.
• The hotel does not provide an iron within the rooms.
• Parking facilities are noted as an area needing improvement for guest experience.

What guests love

Omani guests praise the hotel's stunning location and its captivating views, highlighting the cleanliness of the rooms and the beauty of the property.

• Guests enjoyed the picturesque natural scenery and the tranquility of the village.
• Visitors appreciated the refined and friendly interactions with the staff and owners.
• Rooms were described as clean and spacious, contributing to a comfortable stay.
• The breakfast received positive remarks for its delicious taste.

Areas to improve

Some Omani visitors noted aspects requiring improvement, such as lingering cooking odors and certain room amenities.

• A few guests observed cooking smells reaching the upper floors from the kitchen.
• Some reported the absence of a water heater or a trash bin in the rooms.
• It was mentioned that prices might be somewhat high relative to the stay.

Amenities

• Toilet paper
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Bath

Where it is

Hamsikoy merkez kume evleri no130 HAmsikoy Macka, 61750 Trabzon, Turkey