AMARA OLD CITY HOTEL & Spa
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's strategic location, noting its proximity to essential services and transport hubs, complemented by the friendly and helpful staff.
- The central location offers convenient access to restaurants, shops, and transit stations.
- Staff members are noted for their welcoming attitude and helpfulness.
- Rooms are generally found to be clean and well-maintained.
- Competitive pricing is often highlighted as a positive aspect.
Areas to improve
A segment of guests encountered issues concerning room cleanliness, facility maintenance, and service reliability, including unmet requests and poor complaint management.
- Concerns were raised about insufficient room cleanliness and maintenance problems.
- Some guests reported issues with room service or unreliability in fulfilling requests.
- Noise disturbances and malfunctioning amenities were noted by several visitors.
- Room sizes were occasionally described as smaller than anticipated or not matching expectations.
What guests love
Saudi guests frequently highlight the hotel's strategic location, offering convenient access to services and vibrant areas, alongside positive interactions with the staff.
- The prime location provides easy access to essential services and lively districts.
- Staff members were noted for their friendly and helpful demeanor.
- Some visitors appreciated the hotel's cleanliness and modern furnishings.
- Competitive pricing was mentioned as a positive aspect.
Areas to improve
Saudi visitors encountered issues concerning room cleanliness, malfunctioning amenities, and the absence of certain essential services like breakfast or room service.
- Room cleanliness was a concern for some guests, citing dust and inadequate cleaning.
- Malfunctions in amenities such as air conditioning, plumbing, or room doors were reported.
- Room service proved unreliable, with some guests not receiving daily cleaning.
- Breakfast offerings were found lacking by some, being limited, repetitive, and not buffet-style.
What guests love
Omani guests praise the hotel's convenient location, highlighting its proximity to key transport links and attractions for easy city exploration.
- The location is ideal, very close to tram, metro, and ferry stations.
- Staff are friendly and helpful, offering attentive service.
- The place is beautiful and well-liked by visitors.
Areas to improve
Some Omani guests noted that rooms can be a bit narrow, with occasional comments on superficial cleaning standards.
- Some rooms are narrow and lack sufficient space.
- Cleaning was occasionally noted as not being thorough.
- Breakfast is considered modest by some visitors.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Extra long beds (> 80 inches)
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Tour or class about local culture
- Themed dinners
- Walking tours
- Dining area
- Seating area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Minibar
- Restaurant
- Public transit tickets
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Kid-friendly buffet
- Kids' meals
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
Where it is
Nöbethane Caddesi No:8 Sirkeci -Fatih, Fatih, 34096 Istanbul, Turkey