Ankara HiltonSA
Hotel in Ankara, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's attentive service and strategic location, contributing to a pleasant and comfortable stay.
- The reception staff are consistently praised for their helpfulness and friendly demeanor.
- Guests value the convenient access to main streets, shopping areas, and attractions.
- The breakfast quality is frequently highlighted as a positive aspect.
- The surrounding area is noted as upscale, safe, and close to dining options.
Areas to improve
A few guests encountered issues concerning discriminatory treatment at the spa and pool areas, alongside remarks about pool cleanliness.
- One guest reported discriminatory treatment related to swimwear in the pool area.
- Concerns were raised regarding the pool's cleanliness and an unpleasant odor.
- Some visitors expressed dissatisfaction with the restaurant service.
What guests love
Saudi guests appreciate the hotel's prime location near fine dining and the good, friendly service from reception staff across all levels.
- Reception staff are very cooperative and facilitate early check-in smoothly.
- The location is quiet, safe, and close to diverse dining options.
- Overall hotel cleanliness is good, contributing to a pleasant stay.
Areas to improve
Some guests encountered an unpleasant experience with spa and pool staff, citing discriminatory treatment due to attire, alongside issues with pool cleanliness and odor.
- One guest reported discriminatory treatment from a spa staff member regarding attire.
- The swimming pool was not clean and had an unpleasant smell.
- Unprofessional behavior was noted from a spa employee.
What guests love
Emirati guests appreciate Ankara HiltonSA, highlighting the quality of the place and the welcoming staff who contribute to a comfortable stay.
- Guests praise the staff's good conduct.
- Visitors value the overall quality of the location.
- The quality of the stay is considered good for families.
Areas to improve
Despite general praise, some Emirati guests noted areas for improvement concerning the restaurant and the quality of service provided at the hotel.
- Some remarks were made regarding the restaurant.
- There were comments about the service level.
What guests love
Qatari guests expressed general satisfaction with their stay at Hilton Ankara Hotel, praising the services and convenient location.
- Visitors appreciated the welcoming and helpful reception staff.
- The hotel's good location was highlighted as a positive aspect.
- Many conveyed overall contentment with their experience.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Tour or class about local culture
- Nightclub/DJ
- Telephone
- Fruit
Show all amenities (60)
- Wine/Champagne
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Car rental
- Packed lunches
- Chapel/Shrine
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
- Wheelchair accessible
Where it is
Tahran Caddesi No:12, 06700 Ankara, Turkey