Arcade Hotel & SPA Nisantasi

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Guests frequently praise the hotel's prime location in the heart of Nisantasi, making it an ideal base for shopping and exploration.

• The staff's friendliness and helpfulness are consistently highlighted, offering personalized service.
• The hotel's central position is a key advantage, providing easy access to transport and vibrant areas.
• Rooms are described as clean and comfortable, featuring a pleasant design.
• Many guests appreciate the warm and welcoming atmosphere provided by the hotel team.

Areas to improve

A few guests encountered challenges regarding cleanliness and certain essential services during their stay.

• Street noise is noted as a concern, potentially impacting comfort due to thin walls.
• Some visitors reported issues with room cleanliness or the availability of specific services.
• Comments mention limitations in room service hours or the accessibility of certain amenities.

What guests love

Saudi guests appreciate the hotel's prime location, offering easy access to shops and transport, complemented by the friendly and helpful staff who ensure a pleasant stay.

• The hotel boasts a strategic location, providing convenient access to shopping areas, restaurants, and the metro.
• Guests highlighted the cleanliness and elegant style of the rooms, describing them as comfortable and well-designed.
• The staff were noted for their welcoming nature and professionalism, with special thanks extended for their hospitality.

Areas to improve

Some Saudi guests encountered minor inconveniences, including limited services at certain times and some room-related issues.

• There were comments about the unavailability of room service after a certain hour and difficulties in obtaining extra amenities like baby cribs.
• Noise from the street was mentioned as a disturbance, affecting the quietness of the rooms for some visitors.
• A few guests noted discomfort with certain beds or the refusal of early check-in requests.

What guests love

Emirati guests praise the hotel's prime location and the staff's consistently helpful and friendly demeanor.

• The hotel's strategic location in a vibrant district is frequently highlighted.
• Staff members are consistently described as welcoming and very helpful.
• Some visitors noted the spaciousness and comfort of the rooms.
• The breakfast offering received positive mentions.

Areas to improve

While many Emirati guests appreciated the location and staff, some encountered issues with cleanliness, internet service, and bed comfort.

• A few guests suggested improvements are needed regarding the hotel's overall cleanliness.
• Some visitors experienced poor internet service during their stay.
• The comfort of the beds and pillows was a point of concern for some.
• Breakfast options were described as limited by certain guests.

What guests love

Kuwaiti guests appreciate the hotel's prime location and the friendly service from staff, which contributed to a pleasant stay.

• The hotel's strategic location is regarded.
• Staff kindness and approach were appreciated by guests.
• Rooms, particularly the duplex, were described as comfortable and spacious.
• Some guests noted receiving a welcome upgrade.

Areas to improve

Some Kuwaiti guests encountered issues with room cleanliness and soundproofing, alongside a lack of certain service facilities.

• Concerns were raised regarding room cleanliness and corridor carpets.
• Thin walls and poor sound insulation led to some noise disturbance.
• A lack of parking or a waiting area for drivers was noted.
• One guest reported that the in-room phone was not functional.

What guests love

Qatari guests commend the hotel's attentive service and strategic location, contributing to a pleasant and comfortable stay.

• Visitors appreciate the staff's consistent kindness and helpfulness.
• The hotel's location is noted as ideal for shopping and sightseeing.
• Guests value the efforts made to ensure a memorable experience.

What guests love

Bahraini guests praise the hotel's prime location and the cleanliness of the rooms, with special commendation for the staff's friendly and professional service.

• The hotel's location is ideal for exploring the surrounding area.
• Rooms are comfortable and well-appointed for families.
• Staff service is notably friendly and professional.

Areas to improve

Some Bahraini guests encountered price discrepancies between booking platforms and the hotel, which affected their plans to extend their stay.

• Price differences were noted between booking platforms and the hotel.
• Extending stays was difficult due to pricing issues.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Rumeli Caddesi No: 76, Meşrutiyet Mahallesi Sisli, Sisli, 34363 Istanbul, Turkey