Art Karakoy Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisBahrainis

What guests love

Arab guests frequently praise the hotel's convenient location, noting its convenience to key attractions and services, alongside the staff's welcoming and helpful demeanor.

• The hotel's strategic position, offering easy access to major sights, is consistently highlighted by visitors.
• Staff members are often commended for their kindness and cooperative spirit, with specific mentions of helpful individuals.
• Cleanliness and complimentary amenities like water and coffee are noted as positive aspects of the stay.

Areas to improve

Some Arab guests encountered issues with cramped room and elevator spaces, alongside negative service experiences or unmet expectations.

• A number of visitors noted that the rooms and elevators felt cramped, impacting their overall experience.
• Complaints were raised regarding poor staff interaction or unresponsiveness to guest requests.
• One guest reported a significant discrepancy between the hotel's advertised appearance and their actual experience, leading to dissatisfaction.

What guests love

Saudi guests frequently praise the hotel's prime location near key attractions, highlighting the staff's helpfulness and friendly demeanor, especially employee Baran.

• The hotel's strategic location offers convenient access to Galata Tower and other vibrant areas.
• Staff interactions were consistently noted for being welcoming and cooperative.
• Guests appreciated the hotel's cleanliness and well-maintained facilities.
• The good value for money enhances the overall positive stay.

Areas to improve

A few Saudi guests mentioned that rooms could be cramped, with some noting the elevator was narrow and slow.

• Some rooms were described as small, impacting the comfort for certain visitors.
• The elevator was occasionally noted as being narrow and slow.
• A lack of luggage assistance was a point of concern for some.
• Access to the hotel was noted as being difficult due to a narrow approach road.

What guests love

Emirati guests praise the hotel's convenient location, noting its convenience to key attractions, alongside the staff's kind and helpful service.

• The hotel boasts a prime location, making it easy to reach major sights.
• Guests appreciated the staff's kindness and attentive service.
• The owner's respectful demeanor was also noted positively.

Areas to improve

Some Emirati visitors noted that certain rooms offer a partial Bosphorus view, with minor suggestions regarding interior space management.

• A partial view of the Bosphorus was observed in some rooms.
• Suggestions were made for improved space management within the rooms.

What guests love

Bahraini guests appreciate the hotel's prime location, offering convenient access to everything, and commend the staff for their good and helpful service.

• The location is ideal, providing easy access to all essential amenities.
• Staff members are very friendly and helpful, offering great service.
• The reception and overall services were found to be very good.

Areas to improve

Some Bahraini visitors encountered issues with staff attitude and found the hotel unsuitable for family stays, alongside problems with refunds.

• Money was withdrawn despite cancellation, causing dissatisfaction.
• The reception and facilities were not family-friendly.
• The actual experience was disappointing compared to advertised images.

Amenities

• Toilet paper
• Towels
• Bidet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Perşembe Pazarı Caddesi No:21 21, 34421 Istanbul, Turkey