Aselia Hotel Trabzon

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's prime location and proximity to essential amenities, complemented by the staff's welcoming and helpful demeanor that enhances the stay.

• Guests highlight the hotel's strategic location, offering convenient access to shopping centers, restaurants, and vital services.
• Many visitors noted the staff's kindness and consistent readiness to assist, reflecting warm hospitality.
• The cleanliness of rooms and common areas is often mentioned as a positive aspect of their experience.
• Visitors appreciated the availability of nearby parking and easy access to public transportation.

Areas to improve

A segment of guests noted concerns regarding the quality of certain services, such as room cleanliness or breakfast variety, alongside some operational issues.

• Some visitors reported that the cleanliness level in rooms, including furnishings and bathrooms, was not consistently up to standard.
• The variety and quality of the breakfast offerings were mentioned by some as not meeting their expectations.
• A few guests experienced noise disturbances from external sources or within the hotel.
• Certain visitors encountered challenges with parking availability or experienced issues with room service.

What guests love

Saudi guests appreciate the hotel's prime location near commercial centers and services, alongside the staff's friendly and welcoming demeanor.

• The hotel's strategic location provides easy access to malls, markets, and restaurants.
• Staff members are consistently described as friendly and helpful, offering good reception service.
• Guests frequently commend the cleanliness of rooms and common areas.
• Some visitors noted positive experiences with complimentary room upgrades.

Areas to improve

A segment of Saudi visitors noted concerns regarding small room sizes, limited breakfast variety, and minor issues with certain facilities.

• Some rooms were described as being small in size.
• The variety of breakfast options was considered limited by some guests.
• Minor issues were reported concerning facilities like sound insulation or bathroom amenities.
• Room service was occasionally slow or incomplete.

What guests love

Emirati guests praise the hotel's convenient location, noting its proximity to services and facilities, alongside the friendly and helpful staff who provide great service.

• The location is ideal, close to the sea and services.
• Staff members are very friendly and helpful.
• The hotel is clean with a nice location near the mall and airport.

Areas to improve

Some Emirati guests noted issues with room cleanliness, such as dirty carpets and broken furniture, alongside comments regarding heating and room services.

• Some rooms were not clean, particularly carpets and furniture.
• Broken furniture was observed in the rooms.
• Certain rooms were very cold with insufficient heating.
• Room services did not meet expectations.

What guests love

Kuwaiti guests appreciate the hotel's prime location near essential services and restaurants, along with the pleasant staff interactions and cleanliness.

• The strategic location is convenient, close to shops and dining options.
• The hotel offers good cleaning services.
• Some staff members provided friendly service.

Areas to improve

Some Kuwaiti visitors encountered negative experiences regarding bed comfort, noise from the main road, breakfast quality, and instances of disrespectful treatment from reception staff.

• The beds and pillows were uncomfortable, impacting sleep quality.
• Noise from the main road was a disturbance for guests.
• The breakfast offering was modest, and some guests reported poor reception staff conduct.

What guests love

Qatari guests appreciate the hotel's convenient location near essential amenities and public transport, alongside its overall cleanliness and good services for a pleasant stay.

• The hotel's strategic location offers easy access to restaurants, shops, and public transport.
• High standards of cleanliness in rooms and common areas are frequently praised.
• The breakfast selection and quality are noted positively by visitors.
• Staff members are commended for their friendly and polite interactions.

Areas to improve

Some Qatari guests noted inflexibility with check-in policies, specifically the absence of early check-in options.

• The lack of early check-in availability was a point of inconvenience for some visitors.
• The fixed check-in time at 2 PM did not suit all guest schedules.

What guests love

Bahraini guests appreciated the hotel's convenient location near amenities and highlighted the attentive service provided by the reception staff.

• The hotel is situated close to restaurants and shopping complexes.
• Guest needs were well met during their stay.
• The reception was welcoming and helpful, with special thanks to some staff members.

Areas to improve

Some Bahraini visitors encountered challenges finding nearby parking and noted nighttime noise originating from adjacent restaurants.

• Difficulty finding parking spaces close to the hotel.
• Nighttime disturbances due to nearby dining establishments.
• Some guests mentioned noise issues during the night.

What guests love

Omani guests frequently highlight the hotel's convenient location, noting its proximity to essential services and dining options, alongside the staff's welcoming demeanor and the cleanliness of the rooms.

• The hotel boasts a prime location, conveniently close to amenities and restaurants.
• Visitors commend the high standard of cleanliness maintained throughout the rooms.
• Staff members are consistently described as friendly and helpful.
• The accommodation offers a comfortable and pleasant stay for families and couples.

Areas to improve

Some Omani guests encountered issues with the breakfast quality, described as basic and lacking variety, alongside remarks concerning air conditioning performance and parking availability.

• A few guests found the breakfast buffet to be limited in variety and quality.
• Concerns were raised regarding the effectiveness of the air conditioning system in certain rooms.
• Limited parking availability was noted by some visitors.
• One guest reported an unpleasant odor emanating from the air conditioning.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Kaşüstü mahallesi Devlet Karayolu Caddesi No : 33 Trabzon, 61290 Trabzon, Turkey