Aspera Hotel Altunizade
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's clean facilities and comfortable rooms, with particular praise for prompt service and welcoming reception staff.
- The hotel's convenient location is a significant advantage for guests.
- Rooms are noted for being clean and well-appointed, contributing to a pleasant stay.
- Quick response times for room service and requests were positively mentioned.
Areas to improve
Some Arab guests encountered issues with room service, including unexpected entries by staff, and difficulties in obtaining more comfortable pillows.
- There were instances of room service staff entering rooms without prior confirmation.
- Requests for softer pillows were met with unhelpful responses.
- A few guests noted a lack of friendliness from certain staff members.
What guests love
Saudi guests appreciate the hotel's prime location and high cleanliness standards, along with prompt room service and good Wi-Fi.
- The location is strategic and very convenient.
- Rooms are modern and well-maintained.
- Room service response is quick.
- Good Wi-Fi connectivity is available.
Areas to improve
Some Saudi guests encountered booking issues related to the number of adults, leading to attempts to charge extra fees.
- A booking discrepancy occurred regarding the number of adults.
- Unexpected additional charges were attempted.
- Pillows were found to be thick and uncomfortable.
What guests love
Emirati guests found the hotel's location to be a point, appreciating the reception staff's service and noting an overall good stay.
- The hotel's location is convenient and well-regarded.
- Reception staff members provided good service.
- A reservation staff member was helpful and cooperative.
Areas to improve
Emirati visitors encountered issues with room cleaning and mini-bar staff entering rooms without prior notice, alongside a general lack of friendliness from some hotel personnel.
- Room cleaning services did not meet expectations.
- There were privacy concerns regarding mini-bar staff entry.
- Some staff members were perceived as unfriendly.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Hairdryer
- Shower
- Outdoor furniture
- Garden
- Bicycle rental
- Live music/Performance
- Cooking class
- Tour or class about local culture
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- Themed dinners
- Walking tours
- Desk
- Flat-screen TV
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Lockers
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Soundproofing
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Where it is
Mahir Iz Cad. No:32 Altunizade Uskudar, Uskudar, 34662 Istanbul, Turkey