Ava Istanbul City Center Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location and the helpfulness of its staff, contributing to a pleasant and convenient stay.

• The hotel's strategic location, close to public transport, is consistently highlighted as a major advantage.
• Staff members are often described as very cooperative and welcoming, providing valuable assistance.
• Guests appreciate the cleanliness and comfort of the rooms and facilities.
• The value for money, especially for families seeking spacious accommodations, is noted positively.

Areas to improve

A few guests noted areas for improvement, particularly regarding breakfast quality and certain facilities, alongside occasional mentions of external noise or limited nearby dining options.

• The breakfast offering received several comments suggesting it could be enhanced in terms of quality and variety.
• Some visitors experienced noise from outside, which could be disruptive when windows are open.
• The availability of dining options within easy walking distance was noted as limited by some guests.
• Minor facility improvements, such as better light-blocking curtains or the provision of clothes lines, were suggested.

What guests love

Saudi guests frequently highlight the hotel's convenient location near transport and key areas, alongside the consistently helpful and welcoming staff.

• The strategic location is convenient for accessing tram stations and city attractions.
• Staff members are praised for their friendly demeanor and helpful service.
• Rooms and apartments are noted for being clean and comfortable.
• The value offered for the services provided is considered good.

Areas to improve

A few Saudi guests mentioned areas for improvement, particularly concerning breakfast quality and the size of some apartments compared to photos.

• The breakfast quality and variety could be enhanced.
• Some apartments appeared smaller than depicted in promotional images.
• Conveniences like nearby supermarkets were noted as limited.
• Improvements are suggested for general cleanliness and room amenities.

What guests love

Emirati guests find the hotel an ideal choice for extended stays, appreciating its spacious and comfortable accommodations at reasonable prices, complemented by cooperative staff.

• Spacious living areas well-configured for families.
• A comfortable setting suitable for longer visits.
• Good value for money considering the space provided.
• Friendly and helpful service from the hotel team.

Areas to improve

Some Emirati guests noted limited dining options within walking distance and suggested improvements for the breakfast service.

• Few food choices are available within walking distance.
• The breakfast offering is somewhat limited.
• The hotel's location is a bit removed from central areas.

What guests love

Bahraini guests appreciated the warm welcome and attentive service from the staff, noting the accommodation was well-equipped with all necessary items.

• A friendly and welcoming reception upon arrival.
• The apartment was satisfactory and equipped with essentials.
• Good quality breakfast was provided.

Areas to improve

Some Bahraini visitors experienced significant delays in room cleaning, which negatively impacted their overall stay.

• Noticeable delays in room cleaning for an extended period.
• A need for improved responsiveness regarding cleaning services.

What guests love

Omani visitors appreciate the hotel's convenient location and helpful staff, finding the facilities clean and well-equipped, including apartments suitable for families.

• The hotel's location is good, close to the tram station.
• Staff members are noted for their helpful and friendly service.
• The cleanliness of the hotel and apartments was satisfactory.
• Apartments are well-equipped for stays.

Areas to improve

Some Omani visitors noted external noise disturbances, and the hotel's policy of charging for late check-out was a point of concern for some.

• External noise was a minor issue for some guests.
• Charges were applied for late check-out requests.

Amenities

• Dining table
• Stovetop
• Oven
• Dryer
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine

Where it is

Silahtarağa Caddesi 155, Eyup, 34050 Istanbul, Turkey