Axis Hotel
Hotel in Cimenli, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's welcoming service and convenient location, noting its good cleanliness and good value for money.
- Visitors praise the pleasant reception and courteous interactions from some staff members.
- The hotel's location is noted as being close to the airport with nearby amenities.
- Facilities are described as clean, contributing to a comfortable stay.
- The quality of breakfast and overall value are highlighted positively.
Areas to improve
While many guests praise positive aspects, some encountered issues regarding staff conduct and specific amenities.
- Inconsistent staff service was noted, with some guests reporting poor evening shift interactions.
- A few visitors expressed dissatisfaction with the cleanliness and arrangement of certain room details.
- Challenges with controlling room air conditioning via reception were mentioned.
- Some guests felt the price was high relative to their expectations.
What guests love
Saudi guests appreciate the hotel's welcoming hospitality, with special thanks extended to staff members for their friendly service.
- The hotel is noted for its pleasant atmosphere and cleanliness.
- Guests value the convenient location near the airport and local amenities.
- The politeness of the morning shift staff is frequently mentioned.
Areas to improve
Some Saudi guests encountered issues with staff conduct, particularly during evening shifts, and raised concerns regarding pricing.
- A specific complaint mentioned unprofessional behavior from an evening staff member.
- Guests found some reception staff to be uncooperative.
- The hotel's price was noted as a point of dissatisfaction by some visitors.
What guests love
Emirati guests appreciate the hotel's convenient location and clean facilities, with particular praise for the quality of breakfast and its good value for money.
- The hotel's location is easily accessible.
- Facilities are clean and well-maintained.
- Breakfast was very good.
- Good value for the price paid.
Areas to improve
Some Emirati guests noted a minor issue with controlling the room's air conditioning via reception, which slightly impacted their experience.
- Difficulty in controlling the room's air conditioning.
- Air conditioning control required contacting reception.
What guests love
Kuwaiti guests appreciated the warm and welcoming reception experience at the hotel, noting the friendly demeanor of the staff.
- The reception offered a comfortable and friendly welcome.
- Front desk staff provided a cheerful greeting.
- The service was noted as pleasant and welcoming.
Areas to improve
Some Kuwaiti guests noted aspects concerning cleanliness and room arrangement, indicating areas where improvements could be made.
- There were comments regarding the level of cleanliness.
- The decor and room arrangement were mentioned.
- Cleanliness and decor choices require attention.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (49)
- Linens
- Wardrobe or closet
- View
- Terrace
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Minibar
- Restaurant
- Daily housekeeping
- Private check-in/out
- Wake-up service
- Fax/Photocopying
- Car rental
- Express check-in/out
- Laundry
- 24-hour front desk
- Invoice provided
- Family rooms
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Soundproofing
- Carpeted
- Elevator
- Non-smoking rooms
- Upper floors accessible by elevator
Where it is
Rize Caddesi, 61000 Cimenli, Turkey