AYATOURE HOTEL

What Arab guests said

🌍All ArabsSaudisKuwaitisBahrainis

What guests love

Arab guests frequently praise the hotel's cleanliness and facilities, noting its convenient location and accessibility.

• The welcoming staff and their helpful service are often highlighted by visitors.
• Beautiful views from the hotel are a recurring positive point.
• Rooms are described as comfortable, contributing to a pleasant stay.
• Breakfast is noted as fresh and delicious, offering good value.

Areas to improve

Some Arab guests encountered maintenance issues in their rooms, including water leaks and air conditioning problems, impacting their stay.

• Guests noted a lack of doors in shower areas, leading to water splashing.
• Concerns were raised regarding the comfort of beds and the quality of linens.
• Unpleasant odors in bathrooms were reported by some visitors.
• Issues with room key cards and elevator functionality were also mentioned.

What guests love

Saudi guests commend the hotel's clean condition and facilities, highlighting the beautiful views from rooms and the restaurant as a major draw.

• Saudi families appreciate the high standard of cleanliness and good facilities.
• Saudi visitors value the warm welcome and refined service from the staff.
• Panoramic views are noted as a standout feature that guests enjoyed.
• Many Saudi guests find the hotel's value for service to be good.

Areas to improve

Some Saudi guests encountered challenges with limited parking availability, alongside operational issues such as power outages and elevator problems.

• A few guests noted the limited parking spaces available near the hotel.
• Comments were made regarding air conditioning issues and unwanted noises in some rooms.
• Families experienced difficulties with the single, crowded elevator, especially with construction workers present.
• Some visitors reported sudden power cuts, including an incident while using the elevator.

What guests love

Kuwaiti guests found the hotel's ambiance pleasant, with particular praise directed towards the kind and helpful reception staff who made them feel welcomed.

• Guests appreciated the overall beauty of the hotel's setting.
• The reception team was described as kind and accommodating.
• Visitors felt a welcoming atmosphere during their stay.

Areas to improve

Kuwaiti guests encountered significant operational and maintenance issues, leading to a tiresome and disappointing experience due to recurring problems.

• Severe roof and bathroom water leaks were reported, causing damage to personal belongings.
• Air conditioning units malfunctioned frequently, requiring constant resets and repairs.
• Bedding was described as poor and ill-fitting, with unpleasant bathroom odors also noted.
• Guests experienced recurring issues with room door locks, key cards, and a non-functional safe box.

What guests love

Bahraini guests appreciated their stay at the hotel, noting its cleanliness and the welcoming, helpful nature of the staff. The location was also a positive aspect.

• The hotel's cleanliness and well-maintained facilities were regarded.
• Staff members were noted for their friendly and accommodating service.
• The convenient location of the hotel was a significant plus.
• Breakfast offerings were found to be satisfactory.

Areas to improve

A few Bahraini guests encountered issues with the shower's design and the comfort of the beds, which detracted from their overall experience.

• The shower area's design was impractical, leading to water spillage concerns.
• The beds were found to be quite uncomfortable for sleeping.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Linens
• Wardrobe or closet

Where it is

Aktepe Sokak, 28300 Bulancak, Turkey