Benesta Guest Teori
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciated the staff's helpfulness and attentiveness, particularly in situations requiring assistance.
- Guests noted the good cleanliness of the facilities and their pleasant scent.
- The staff's kind treatment and responsiveness to guest requests were praised.
- The availability of some essential amenities met accommodation needs.
Areas to improve
Some Arab guests experienced disappointments regarding accommodation comfort, including maintenance and cleanliness issues.
- Visitors reported uncomfortable mattresses and a lack of daily cleaning services.
- Problems with heating and hot water occurred, with delays in repairs.
- The location was noted as inconvenient, with high prices in the surrounding area.
What guests love
Saudi guests appreciated certain aspects of their stay, noting the availability of a kitchen, clean facilities, and pleasant scents.
- Some highlighted the well-equipped kitchen.
- The general cleanliness of facilities was noted.
- Staff helpfulness was appreciated in specific instances.
Areas to improve
Saudi visitors experienced disappointments regarding the location, mattress quality, and insufficient daily cleaning, alongside maintenance and service issues.
- Guests expressed dissatisfaction with the overall location.
- Some complained about uncomfortable and unclean mattresses.
- Lack of daily cleaning service was a recurring issue.
- Several encountered problems with heating and hot water maintenance.
- The attitude of some reception staff was not satisfactory.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (60)
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- City view
- View
- Outdoor furniture
- Balcony
- Children's high chair
- Dining table
- Coffee machine
- Stovetop
- Oven
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Dishwasher
- Microwave
- Refrigerator
- Drying rack for clothing
- Clothes rack
- Dining area
- Seating area
- Desk
- Flat-screen TV
- TV
- Tea/Coffee maker
- Private check-in/out
- Baggage storage
- 24-hour front desk
- Invoice provided
- Fire extinguishers
- CCTV in common areas
- Key card access
- 24-hour security
- Safe
- Carbon monoxide detector
- Air conditioning
- Smoke-free property
- Heating
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Non-smoking rooms
- Iron
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
- Opening times
- Open all year
- All ages welcome
Where it is
17 Kurtuluş Deresi Caddesi, Beyoglu, 34440 Istanbul, Turkey