Benesta Residence by NewInn

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Arab guests appreciate the spacious and well-equipped apartments, noting the central location and smooth check-in/check-out processes.

• The apartments are noted for their good cleanliness and modern, comfortable amenities.
• Guests highlight the welcoming nature and helpfulness of some staff members.
• The central location of the apartments is considered a positive aspect by many visitors.
• The spaciousness and comprehensive equipment within the apartments are valued.

Areas to improve

Some Arab guests encountered challenges with apartment maintenance, including plumbing and internet issues, alongside disruptive noise.

• Several guests reported poor maintenance of facilities like bathrooms and furniture.
• Issues such as weak Wi-Fi service and water interruptions caused inconvenience.
• Noise from adjacent apartments and surrounding areas impacted guest comfort.
• Some guests noted not receiving pre-arranged services like airport transfers.

What guests love

Saudi visitors appreciate the residence's convenient location, offering easy access to attractions, and note the spaciousness and well-equipped kitchens within the apartments.

• Guests highlight the advantageous location, close to key points of interest.
• The apartments are considered comfortable and adequately equipped, particularly the kitchen facilities.
• Some visitors found the overall cleanliness to be satisfactory.

Areas to improve

Many Saudi guests encountered significant issues with poor Wi-Fi service and recurring maintenance problems like clogged drains and water leaks, often met with insufficient management response.

• The Wi-Fi service was consistently poor and unreliable.
• Maintenance issues such as clogged drains and water leaks were frequent and unresolved.
• Some visitors experienced difficulties with check-in and delays in room access.
• A lack of daily housekeeping and towel changes during stays was noted.

What guests love

Emirati guests appreciated the new and well-equipped apartments, noting their cleanliness, spaciousness, and nicely maintained furniture.

• Apartments were new and fully equipped.
• High cleanliness and spacious living areas.
• Availability of all necessary amenities.
• Cooperative service providers were helpful.

Areas to improve

Some Emirati guests encountered maintenance issues, reporting odors in bathrooms and broken fixtures, alongside a lack of certain basic amenities.

• Some apartments required maintenance.
• Noticed odors in bathrooms and broken facilities.
• Absence of breakfast and missing items like bathroom slippers.
• Location was noisy and service was slow.

What guests love

Kuwaiti guests found their stay at Benesta Residence to be pleasant, highlighting the high level of cleanliness, good organization, and available amenities.

• Apartments were spacious and clean with fantastic balconies.
• Staff service was very friendly and helpful.
• The building is well-secured with private parking available.

Areas to improve

Some Kuwaiti guests noted that the location lacked essential shops and stores for daily needs, impacting convenience.

• The surrounding area lacks nearby supermarkets or grocery stores.
• The vicinity is characterized by car maintenance garages and spare parts shops.
• No close metro station necessitates having a car for transportation.

What guests love

Qatari guests appreciated the welcoming atmosphere and smooth check-in/check-out processes, along with the facilities, security, and privacy provided during their stay.

• Welcoming staff and efficient check-in/check-out.
• Appreciated the available facilities, security, and privacy.
• Location offers convenient access to transportation.

Areas to improve

Some Qatari visitors encountered comfort issues, including pillow and mattress quality, alongside concerns about the appearance of dark bathrooms and slow internet speeds.

• Uncomfortable pillows and mattresses noted.
• Dark bathrooms appeared less than clean.
• Internet service was very slow.
• Neighboring noise was disruptive late at night.
• Some staff interactions were unprofessional.

What guests love

Bahraini guests appreciated the spacious apartments and modern, well-equipped furnishings, noting the smooth and quick check-in process and high security.

• Apartments are spacious and elegantly furnished with all necessary equipment.
• The check-in process was noted for its ease and speed.
• Guests felt secure during their stay at the residence.

Areas to improve

Some Bahraini guests encountered issues with essential supplies like water and towels, alongside discomfort and noise from furniture and walls, and maintenance problems.

• A lack of essential water and towel provisions during the stay was noted.
• Sofas and beds were uncomfortable and noisy when used.
• Noise from adjacent apartments and a nearby school caused disturbance.
• Broken locks and the absence of expected amenities like shops were issues.

Amenities

• Dining table
• Cleaning products
• Stovetop
• Oven
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine

Where it is

17 Kurtuluş Deresi Caddesi, Beyoglu, Beyoglu, 34440 Istanbul, Turkey