Best House Hotel OLD TOWN

What Arab guests said

🌍All ArabsSaudis

What guests love

Arab guests appreciate the hotel's prime location in a quiet area close to amenities and transport, noting the cleanliness and good service from helpful staff.

• The location is ideal, near the metro and Arabic restaurants in a charming old district.
• Rooms are clean and comfortable, with staff being friendly and providing valuable assistance.
• Breakfast is acceptable and meets expectations for Arab guests.
• Service is good, and the staff are very cooperative.

Areas to improve

Some guests noted that rooms are small and could benefit from renovation, with occasional comments on sound insulation and water leaks.

• The rooms are small in size and might need updating.
• Noise from outside is noticeable due to windows lacking soundproofing.
• A water leak was reported in one room, causing an odor.
• A request to fix the refrigerator was not addressed.

What guests love

Saudi guests expressed overall satisfaction with the hotel, highlighting attentive service and the polite, cooperative nature of the staff.

• Guests praised the staff's good demeanor and helpfulness, with specific individuals noted for their attentive service.
• The breakfast was described by visitors as tasty and suitable for Arab palates.
• The hotel's proximity to the metro station and local Arabic restaurants was appreciated.

Areas to improve

Despite a generally positive experience, some Saudi guests encountered issues related to room size and maintenance responsiveness.

• A few visitors noted that the rooms felt cramped and could benefit from modernization.
• One family reported a lack of response to a request for refrigerator repair.
• Not all guests had significant negative feedback to report.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Shared toilet
• Toilet
• Free toiletries

Where it is

Sofular Caddesi Rakıp Bey Sokak No:39 Aksaray/Fatih, Fatih, 34410 Istanbul, Turkey