Best Western Plus Sapanca

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests frequently praise the hotel's beautiful location and stunning panoramic lake views, alongside the welcoming and helpful staff who demonstrated genuine warmth and readiness to assist.

• The picturesque lake view is highlighted as a primary attraction.
• Guests commend the staff's friendly demeanor and helpfulness.
• The property's cleanliness and modern furnishings are noted positively.
• Visitors appreciate the calm and quiet atmosphere away from city noise.

Areas to improve

Some guests encountered issues with essential services like internet and televisions, alongside comments regarding the location's remoteness and the difficulty in accessing services and restaurants without a private car.

• Some reported non-functional internet and television services.
• The location is noted as being distant from restaurants and transport.
• Certain rooms require attention for furniture and curtain updates.
• The presence of insects or a need for window screens was mentioned.

What guests love

Saudi guests appreciate the beautiful location and stunning lake views, complemented by the welcoming and helpful staff who offer assistance with a smile.

• The location offers a wonderful panoramic view of Sapanca Lake.
• Staff members are friendly and cooperative, providing attentive service.
• Rooms are spacious and comfortable, offering a pleasant stay for families and couples.

Areas to improve

Some Saudi guests noted challenges with hotel access, a need for minor maintenance on furnishings and facilities, and the presence of some insects.

• Access to the hotel may require a suitable vehicle due to the elevated road.
• Some rooms and lounges could benefit from updated furnishings.
• Certain rooms require attention to cleanliness and refreshed curtains and bedding.

What guests love

Emirati guests found Best Western Plus Sapanca to be a pleasant hotel, appreciating its scenic views and the cooperative, friendly staff.

• The hotel offers a beautiful and elegant view.
• Rooms and common areas were noted as clean.
• Staff members were helpful and welcoming.

Areas to improve

Some Emirati guests experienced technical issues with internet and TV services, alongside noting the hotel's distance from public transportation.

• Internet and TV services were not functioning correctly.
• The hotel's location is quite far from transportation options.

What guests love

Kuwaiti guests found the Best Western Plus Sapanca hotel to be a peaceful retreat. Visitors appreciated the beautiful lake views and the friendly, helpful staff.

• Guests enjoyed the serene lake scenery and the quiet location away from city noise.
• Kuwaiti visitors praised the welcoming staff, noting their readiness to assist.
• The hotel's newness and clean, well-designed spaces contributed to a comfortable stay.
• Visitors expressed satisfaction with their experience and a desire to return.

Amenities

• Bidet
• Bathrobe
• Hairdryer
• Terrace
• Garden
• Desk
• Cable channels
• Minibar

Where it is

Kurtkoy Mahallesi Dibektas Mahallesi Kaldirim Sokak 3E Sapanca/Sakarya, 54600 Sapanca, Turkey