Best Western Plus Trabzon

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests generally praise the new and well-maintained hotel, particularly highlighting the friendly and helpful staff who contribute to a welcoming atmosphere.

• Guests commend the cleanliness of rooms and common areas, contributing to a comfortable stay.
• The hotel's quiet location and easy accessibility, along with pleasant sea views, are appreciated.
• The breakfast offering is noted as satisfactory and meeting basic guest expectations.
• Ample and convenient parking is available, enhancing the visitor experience.

Areas to improve

Some Arab guests encounter issues with room service and consistent cleanliness, alongside the hotel's distance from the city center.

• Inconsistent room cleaning and lack of towels or basic amenities were recurring complaints.
• Some guests reported issues with insects on balconies or within rooms, impacting comfort.
• Many note the hotel's distance from Trabzon center and a lack of nearby services or restaurants.
• Several visitors experienced significant delays during check-in or found rooms unprepared upon arrival.

What guests love

Saudi guests appreciate the modern and clean hotel, highlighting comfortable rooms, ample parking, and convenient access.

• The staff are frequently praised for their welcoming and helpful nature, especially at reception.
• Rooms are noted for being clean and comfortable, with good beds and effective window insulation.
• Ample parking and easy accessibility are highlighted as significant conveniences.
• The breakfast is often mentioned positively for its quality and variety.

Areas to improve

Saudi guests report issues with room and corridor cleanliness, alongside inconsistent daily housekeeping services.

• Many guests experienced infrequent daily room and bathroom cleaning.
• Insects on balconies and in bathrooms were noted as a recurring nuisance.
• The hotel's distance from the city center and lack of nearby amenities were concerns.
• Shortcomings in kitchen amenities, such as missing ovens and utensils, were frequently mentioned.

What guests love

Emirati guests generally found the hotel to be good, highlighting the cleanliness of the rooms and the modern furnishings that contributed to a pleasant stay.

• Visitors from the Emirates appreciated the cleanliness of the rooms, noting it as a positive aspect of their stay.
• The hotel's newness and modern furniture were frequently mentioned as contributing factors to a satisfactory experience.
• Some staff members, particularly at the reception, were commended for their helpfulness and professional service.

Areas to improve

Some Emirati guests encountered issues with service, including significant check-in delays and unprepared rooms, alongside concerns about cleanliness and noise levels.

• Guests reported considerable delays during check-in, with rooms not being ready upon arrival despite prior payment.
• Concerns were raised regarding the cleanliness standards in certain areas, with some guests noting unpleasant odors in rooms and bathrooms.
• Several visitors experienced disturbances due to poor soundproofing or external noise, impacting their ability to rest comfortably.

What guests love

Kuwaiti guests praise Best Western Plus Trabzon for its high cleanliness and convenient location, with special commendation for the friendly and cooperative staff.

• Guests highlight the overall quiet atmosphere of the hotel and spacious rooms.
• The polite and welcoming interactions with reception and service staff are noted.
• The strategic location is considered ideal for a comfortable and enjoyable stay for families and individuals.

Areas to improve

Some Kuwaiti guests encountered issues with non-operational or ineffective air conditioning, alongside some challenges regarding service levels and staff cooperation.

• Guests reported instances of air conditioning not functioning correctly or being unavailable.
• A few visitors mentioned a lack of cooperation and welcoming attitude from certain staff members.
• Some families experienced disturbances due to room service entering without prior permission.

What guests love

Omani visitors appreciate the hotel's tranquil and prime location, offering pleasant sea views and comfortable privacy.

• The location is ideal, providing easy access to services and amenities.
• The services offered are good and meet guests' needs.
• Sea views from rooms and balconies were delightful.
• Staff members are very friendly and helpful.

Areas to improve

Some Omani visitors encountered issues regarding cleanliness, breakfast variety, and certain room amenities.

• The overall cleanliness of the hotel was not consistently up to standard.
• Breakfast options were limited and lacked sufficient variety.
• Some essential bathroom amenities were noted as missing.
• There were some booking-related discrepancies and room detail issues.

Amenities

• Bidet
• Bathrobe
• Hairdryer
• Terrace
• Garden
• Kitchen
• Desk
• Cable channels

Where it is

Kuzguncuk Mahallesi 1208 no'lu Sokak No:7 Arsin/Trabzon, 61900 Trabzon, Turkey