Best Western Premier Ottoperla Hotel

What Arab guests said

🌍All ArabsSaudisKuwaitisQatarisBahrainis

What guests love

Guests appreciate the hotel's quiet location and beautiful sea views, complemented by the helpfulness and friendliness of most staff members.

• Visitors praise the hotel's convenient location and accessibility, offering lovely sea vistas.
• The staff's cooperative and friendly demeanor is frequently highlighted, enhancing the overall stay.
• Rooms are noted as clean and comfortable, with some offering spaciousness suitable for families.
• Secure and ample parking facilities are mentioned as a convenient amenity for guests with vehicles.

Areas to improve

Some guests experienced issues with room air conditioning, alongside comments regarding room size and certain service aspects.

• Several visitors reported insufficient or malfunctioning air conditioning, impacting comfort levels.
• Comments were made about the small size of some rooms or televisions, noting they were not smart TVs.
• A few guests mentioned slow elevators or an insufficient number of them, leading to delays.
• Complaints were raised about rooms or balconies not being cleaned adequately, with towels not changed regularly.

What guests love

Saudi guests appreciate the hotel's convenient location and beautiful sea views, with special praise for the friendly and helpful staff.

• The quiet seafront location offers easy access and proximity to key amenities.
• Staff members are consistently described as friendly and helpful, providing valuable assistance.
• Rooms are noted as spacious, clean, and comfortable, with good variety for families.
• Ample and secure parking facilities enhance the overall guest experience.

Areas to improve

Some Saudi guests noted issues with sound insulation, air conditioning effectiveness, and occasional concerns regarding room or balcony cleanliness.

• Sound insulation between rooms was reported as inadequate, leading to disturbances.
• Air conditioning performance was found to be insufficient during warmer periods.
• Concerns were raised about room or balcony cleanliness during longer stays.
• Some visitors experienced communication challenges with staff who had limited English proficiency.

What guests love

Kuwaiti guests appreciate the hotel's prime location and lovely sea views, along with its cleanliness and overall quiet atmosphere, contributing to a pleasant stay.

• The location is ideal for those with a car, offering great sea vistas.
• The hotel is noted for its cleanliness and quiet ambiance.
• Balconies are spacious and provide good views.

Areas to improve

Some Kuwaiti guests noted the small room sizes and outdated amenities, alongside an issue with the air conditioning system.

• Room dimensions were considered small by some visitors.
• The television is small and not a smart TV.
• Some guests experienced issues with the air conditioning not functioning.

What guests love

Qatari guests appreciate the hotel's convenient location and the beautiful sea views from rooms and balconies, alongside the staff's welcoming service.

• The hotel offers stunning sea views from rooms and balconies.
• It boasts a strategic location that is easily accessible and avoids traffic congestion.
• Guests commend the staff for their helpfulness and cooperation.
• Rooms are well-equipped with everything a guest might need.

Areas to improve

Some Qatari visitors encountered issues with slow cooling systems, elevator speed, and inconsistent room service.

• The room cooling systems were noted as needing improvement.
• Elevator speed was observed to be slower than anticipated.
• Room service occasionally varied in meeting expectations.

What guests love

Bahraini guests appreciate the hotel's cleanliness and modern facilities, with special praise for the helpful staff who strive to ensure their satisfaction.

• Visitors enjoy a pleasant sea view, enhancing their stay.
• Guests commend the hotel's cleanliness and newness, providing a comfortable environment.
• Staff are thanked for their good service and efforts to deliver an good experience.
• Many guests express their intention to return for another stay.

Areas to improve

Some Bahraini guests encountered a negative experience regarding taxi services recommended by the hotel, involving inflated charges.

• One guest was directed to a taxi that charged nearly double the expected amount.
• Guests noted that the hotel-recommended taxi service was excessively expensive.

Amenities

• Toilet paper
• Towels
• Bidet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Kazlıceşme Mh. Abay Caddesi No: 223 B Blok, Zeytinburnu, 34020 Istanbul, Turkey