BİLİRİS HOTEL

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's prime beachfront location and stunning views, complemented by spacious and clean rooms that offer comfort.

• The hotel's convenient location directly on the beach is appreciated for its beautiful sea vistas.
• Rooms are consistently described as spacious, clean, and well-appointed, ensuring a comfortable stay.
• Staff members are often highlighted for their friendliness, helpfulness, and professional service.
• The breakfast is generally considered good and varied, providing a pleasant dining experience.

Areas to improve

Some Arab guests encountered challenges with parking difficulties, room maintenance issues, and occasional discrepancies in booking details.

• Parking is frequently mentioned as difficult, sometimes costly, or requiring guests to leave their keys.
• Isolated room maintenance issues, such as unpleasant odors or malfunctioning air conditioning, were reported.
• Some guests experienced disappointment due to room descriptions or photos not accurately reflecting the actual accommodation.
• Sound insulation between rooms is noted as potentially weak, leading to disturbances.

What guests love

Saudi guests frequently praise the hotel's prime location and stunning sea views, alongside the cleanliness and spaciousness of the rooms.

• Visitors often highlight the beautiful natural scenery visible from balconies and direct sea-facing rooms.
• The cleanliness and generous size of the rooms are consistently mentioned as positive aspects.
• Many Saudi visitors appreciate the staff's friendly demeanor and helpfulness, noting specific individuals who provided attentive service.
• Breakfast is often described as good and varied, with some guests finding it delicious and satisfying.

Areas to improve

Some Saudi guests encountered issues with sound insulation, occasional unpleasant odors, and minor maintenance problems within the facilities.

• Several guests reported poor soundproofing between rooms, which impacted the overall tranquility.
• Unpleasant smells were noted in some bathrooms or rooms, detracting from the comfort of the stay.
• A few visitors mentioned facility maintenance issues, such as air conditioning or refrigerator problems, and the absence of bidets in some bathrooms.
• Parking availability was a concern for some, alongside comments about the breakfast selection lacking daily variety.

What guests love

Emirati guests frequently praise the hotel's prime beachfront location, spacious and comfortable rooms, and pleasant views.

• Rooms are noted for their ample space and thoughtful design, often featuring balconies with lovely vistas.
• The hotel's strategic position directly on the beach is a significant advantage for easy access.
• Staff service is appreciated, with particular mention of helpfulness at reception.
• The breakfast, served in a sea-facing restaurant, receives positive remarks for its quality and variety.

Areas to improve

A few Emirati visitors noted some issues with room quality and certain facilities, alongside a suggestion for lobby modernization.

• Some room quality concerns were raised, including broken door handles or specific lighting issues.
• A portion of guests found the room and bathroom sizes to be small.
• Breakfast was described by some as limited or not meeting expectations.
• There is a suggestion to update the lobby for a more modern and inviting appearance.

What guests love

Kuwaiti guests appreciated Biliris Hotel, highlighting its prime location with sea views and spacious rooms.

• The hotel boasts a desirable sea-facing location.
• Rooms are noted for their generous size.
• New and modern furnishings were observed.
• Staff members were helpful and welcoming.

Areas to improve

Despite an overall positive experience, some Kuwaiti guests pointed out areas for improvement within the hotel.

• Some furniture appeared dated and could benefit from updates.
• Cleaning services did not consistently meet expectations.
• Minor concerns were raised regarding furniture condition.

What guests love

Qatari guests appreciate the hotel's spacious and comfortable rooms with sea views, noting that side sea view rooms may be newly renovated and modern.

• Rooms are spacious and comfortable, some offering direct sea views.
• Staff members are very friendly and helpful.
• The building is new, well-furnished, and very clean.
• The hotel offers a delicious set menu breakfast at affordable prices.

Areas to improve

Some Qatari guests encountered challenges with parking facilities and noted a limited variety in breakfast options.

• Parking is difficult, and one car was scratched.
• The breakfast variety is limited.
• One guest experienced an issue with room allocation upon arrival.

What guests love

Omani guests appreciate the hotel's prime location, particularly its proximity to the sea and pleasant views, along with its varied and delicious breakfast.

• The hotel boasts a quiet and convenient location away from crowds, with nearby services.
• Rooms are spacious and comfortable, offering lovely sea views for relaxation.
• Guests praise the property's cleanliness and the staff's welcoming and friendly service.

Areas to improve

Some Omani guests encountered issues with room air conditioning being too hot and unrepaired despite repeated reports, alongside communication difficulties due to a language barrier.

• Reports indicate problems with hot room air conditioning that went unrepaired.
• Some guests faced communication challenges due to staff not being fluent in English.
• Music from nearby restaurants may cause some late-night noise disturbance.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Barbaros Hayrettin Paşa Caddesi BARBAROS HAYRETTİN PAŞA CADDESİ NO: 17 BİLİRİS HOTEL, 61300 Trabzon, Turkey