Bursa Grand Family HOTEL

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests appreciate the hotel's prime location near landmarks and the helpfulness of the staff.

• The location is good, close to the Grand Bazaar and key tourist spots.
• Staff members are welcoming and cooperative, offering valuable assistance.
• Breakfast is generally good and appreciated by many visitors.
• Rooms are noted as clean and comfortable with pleasant views.

Areas to improve

Some guests noted concerns regarding breakfast quality, room cleanliness, and certain facility issues.

• Breakfast quality was disappointing for some, described as cold and not fresh.
• Room cleanliness issues were observed, including finding old rubbish under beds.
• Certain facilities require improvement, such as lack of toilet ventilation or old towels.
• The hotel does not offer parking, and nearby options are expensive.

What guests love

Saudi guests appreciate the hotel's convenient location near landmarks and markets, along with the warm reception from staff and the quality of breakfast.

• The location is ideal, close to the Grand Bazaar and tourist sites.
• Breakfast is good and meets expectations.
• Reception staff are welcoming and helpful.
• Rooms offer nice views.

Areas to improve

Some Saudi guests noted issues with room cleanliness and insufficient bathroom ventilation, alongside a need for towel replacement.

• Room cleanliness was not thorough upon check-in.
• Bathrooms lack ventilation or exhaust fans.
• Towels are old and require replacement.
• Room layout is impractical with limited storage.

What guests love

Emirati guests appreciated the hotel's convenient location near the mosque and praised the staff's cooperative and helpful nature.

• The hotel's strategic location was noted as a significant advantage for visitors.
• Staff members were consistently described as cooperative and welcoming.
• Beds were comfortable, and the Suhoor service during Ramadan was satisfactory.

Areas to improve

Some Emirati guests experienced issues with room air conditioning and noted concerns regarding the freshness and quality of the breakfast served.

• Air conditioning effectiveness in rooms was reported as insufficient by some visitors.
• Breakfast quality and freshness did not meet expectations, with food described as not fresh.
• Parking was mentioned as not being complimentary and incurring additional charges.

What guests love

Qatari guests appreciate the hotel's prime location near key landmarks and the helpfulness of the staff who offered great assistance.

• Guests found the rooms to be clean and comfortable, contributing to a pleasant stay.
• The hotel's location is noted as good, being close to the Grand Mosque and shopping areas.
• Staff members are commended for their welcoming demeanor and assistance with luggage.

Areas to improve

Some Qatari visitors noted that breakfast options were limited and sometimes served cold, and the hotel lacks dedicated parking facilities.

• Breakfast offerings were not varied and were occasionally served cold.
• The hotel does not provide parking, which was an inconvenience for some.
• Nearby parking options were found to be costly.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

İnebey Caddesi tahtakale mah inebey cad no 48, 16040 Bursa, Turkey