By Wyndham Vakfıkebir

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's cleanliness and the good friendliness and helpfulness of the staff, contributing to a pleasant stay.

• Rooms are noted for being clean and comfortable, often featuring pleasant views.
• Staff members are consistently described as welcoming, friendly, and very helpful.
• The location offers convenient access to nearby shops and services.

Areas to improve

A number of guests found the hotel's location to be distant from major tourist attractions, with some noting issues regarding room condition and amenities.

• The hotel's location is considered far from Trabzon and main tourist areas.
• Some rooms require renovation, with occasional issues concerning air conditioning or small size.
• Inaccurate information about available facilities was sometimes reported.

What guests love

Saudi guests appreciate the hotel's friendly service and good cleanliness, with special mentions for pleasant views and proximity to essential amenities.

• Staff members are noted for being friendly and helpful, providing attentive service.
• Rooms are generally clean and comfortable, with some offering nice sea views.
• Convenient parking is available, along with easy access to nearby shops and services.

Areas to improve

A number of Saudi visitors noted the hotel's distance from Trabzon and the need for facility renovations, alongside comments on room size or cleanliness in some instances.

• The hotel's location is considered far from Trabzon city center, requiring significant travel time.
• Some rooms, particularly bathrooms, require renovation, with occasional remarks on cleanliness.
• Comments were made about small room sizes, and sometimes issues with air conditioning or noise disturbances.

What guests love

Emirati guests appreciate the attentive service and staff helpfulness, finding the overall location pleasant.

• Visitors commend the staff's good demeanor and readiness to assist.
• Guests note the cleanliness of rooms and good service quality.
• The hotel's location and surrounding area are appreciated by some.

Areas to improve

Some Emirati guests find the accommodation to be expensive due to its distance from the city center.

• The price is considered high given its location away from the city.
• Certain guests experienced unhelpful interactions with reception and management.
• Bookings were cancelled with no refund provided.

What guests love

Kuwaiti guests found the apartments to be very beautiful and elegant, praising the cleanliness and proximity to essential amenities, alongside lovely mountain and sea views.

• The apartments are noted for their beauty and elegance.
• The location offers pleasant mountain and sea vistas.
• High cleanliness and convenient access to nearby shops.
• Staff are cooperative and provide good service.

Areas to improve

Some Kuwaiti visitors noted that the accommodation is far from main tourist areas, with the surrounding vicinity being simple and lacking services, alongside communication difficulties in Arabic and English.

• The location is distant from popular tourist spots.
• The immediate area is basic and not well-serviced.
• Language barriers were encountered by some guests.
• Housekeeping requires prior notification.

What guests love

Qatari guests appreciated the hotel's good location and the friendly, helpful service from the reception staff.

• Rooms were noted for comfort and cleanliness, with a special mention of the nice view.
• The quality of the breakfast served was well-received.
• Reception service was good, and room requests were accommodated.

Areas to improve

Some Qatari visitors encountered issues with inaccurate property information and the unavailability of advertised facilities.

• Room furnishings and bathrooms were noted as being old and small.
• A lack of tissues in rooms and bathrooms was mentioned by some.
• Concerns were raised regarding bathroom cleanliness and the presence of insects.

What guests love

Omani guests praise the hotel's high cleanliness and the attentive service provided by the cooperative and friendly staff.

• Guests highlight the convenient location close to services and shops.
• The rooms are noted for being improved and well-maintained.
• Visitors appreciate the staff's welcoming demeanor and helpfulness.

Areas to improve

Some Omani guests encountered minor issues regarding room comfort and basic hotel amenities.

• A few guests mentioned small elevators and the lack of luggage trolleys.
• The breakfast selection was noted as repetitive and lacking variety.
• Some visitors reported external noise that could be disruptive.

Amenities

• Toilet paper
• Towels
• Additional toilet
• Bath or shower
• Slippers
• Shared toilet
• Private bathroom
• Toilet

Where it is

Çarşı mahallesi Gülbahar Hatun Caddesi No:73/1 Vakfıkebir /TRABZON No :73/1, 61400 Trabzon, Turkey