CERRAHPAŞA SUİTE HOTEL

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Guests frequently praise the hotel's convenient location near the lake and shops, alongside the warm and helpful nature of the staff.

• The hotel's strategic location offers convenient access to the lake, shopping areas, and restaurants.
• Many visitors highlight the staff's friendliness and cooperative attitude, noting their welcoming reception.
• Some apartments and suites feature pleasant views and well-equipped balconies for guest convenience.
• The availability of parking is noted as a beneficial amenity for guests.

Areas to improve

Many guests encountered issues with booking discrepancies, alongside concerns about the cleanliness and maintenance standards in certain accommodations.

• Booking problems were reported, including receiving rooms different from those reserved or outright cancellation of reservations upon arrival.
• Several visitors complained about poor cleanliness, particularly in bathrooms, and noted unpleasant odors and inadequate ventilation.
• Some rooms were described as very small or impractical in design, featuring low ceiling and door heights.
• Discrepancies between advertised photos and reality were noted regarding room size and available amenities, such as the absence of air conditioning in some units.

What guests love

Saudi guests frequently praise the hotel's convenient location near the lake and center, complemented by the friendly and welcoming demeanor of the staff.

• The prime location is close to the lake and essential amenities.
• Staff members are noted for their pleasant and helpful interactions.
• Some units offer nice views and comfortable balconies.
• Cleanliness is mentioned positively, along with basic available facilities.

Areas to improve

Saudi visitors encountered frequent issues with booking discrepancies, alongside concerns regarding cleanliness, room size, and the absence of essential amenities.

• Confirmed bookings were not honored, with rooms often not matching descriptions.
• Cleanliness issues, unpleasant odors, and worn-out bathrooms were noted.
• Rooms are frequently described as very small and lacking air conditioning.
• Difficult access to the hotel due to its elevated location and cramped spaces.

What guests love

Emirati guests appreciate the hotel's prime location, offering convenient access to the lake, shops, and restaurants, making it easy to reach essential amenities without needing a car.

• The hotel boasts a strategic location very close to the lake, markets, and restaurants.
• Guests commend the staff's courteousness and helpfulness.
• On-site parking is available, noted as a useful amenity.

Areas to improve

Some Emirati guests encountered disappointing experiences regarding room conditions, describing them as very small, lacking cleanliness, and suffering from ventilation issues or impractical designs that impacted their comfort.

• Certain rooms were noted as being very small and uncomfortable, with comments on cleanliness and dated furnishings.
• Issues with bathroom design, low ceilings, and small doorways were reported in some units.
• Some visitors experienced unpleasant odors in rooms or ventilation problems.

What guests love

Omani guests praise the hotel's convenient location overlooking the lake, highlighting the warm welcome and hospitality extended by the staff.

• The hotel boasts a prime location with direct lake views.
• Staff reception and interactions were noted as very good and welcoming.
• Cleanliness of the accommodation was a positive aspect mentioned.
• Convenient private parking is available near the units.

Areas to improve

Some Omani guests noted that certain units felt a bit cramped for their price, with a mention of air conditioning being absent at times.

• Some units were perceived as small relative to their cost.
• The absence of air conditioning was mentioned in some accommodations.
• A few guests found the interior space to be slightly limited.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

uzungöl mah. Fevzi Çakmak cad. Cerrahpaşa Suite hotel No:30 / Çaykara / Trabzon, 61000 Uzungöl, Turkey