Cevaher Hotel & Suıtes

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests frequently praise the hotel's convenient location, noting its proximity to shopping centers and dining options, alongside the helpful and cooperative staff.

• The strategic location is highlighted for its convenience to جواهر mall and essential services.
• The staff's friendliness and willingness to assist are consistently appreciated by visitors.
• Rooms are described as spacious and comfortable, with effective air conditioning suitable for families.
• Some guests found the breakfast to be tasty and varied.

Areas to improve

Some guests experienced issues with internet quality, facility maintenance, and noted concerns regarding service levels relative to the price.

• There is a noted need to improve the quality and speed of the internet service.
• Some guest requests, particularly those made late at night, did not receive adequate attention.
• Certain facilities and furnishings appear dated and require maintenance or updates.
• Several visitors felt the service level did not always align with the price paid.

What guests love

Saudi guests frequently praise the hotel's cooperative staff, who are helpful in managing requests and ensuring a comfortable stay, complemented by a convenient location near the airport and amenities.

• The hotel staff are noted for their kindness and helpfulness in assisting guests.
• The property boasts a strategic location close to the airport and shopping centers.
• Rooms are described as spacious and comfortable, with effective air conditioning.
• Some guests appreciated the breakfast for its variety and healthy options.

Areas to improve

Some Saudi visitors encountered issues with room maintenance and facility upkeep, alongside limitations in certain services that did not always align with the hotel's classification.

• Guests reported problems with air conditioning, water interruptions, or incomplete room amenities.
• The breakfast selection was described by some as limited and repetitive.
• Certain facilities, like bathrooms and corridors, were noted as dated or requiring maintenance.
• Some reviews mentioned that prices felt high relative to the service quality provided.

What guests love

Emirati guests appreciated the hotel's convenient location and good room quality, contributing to a pleasant stay.

• The hotel's location is well-regarded and accessible.
• Rooms were found to be satisfactory and comfortable.
• Emirati visitors enjoyed their overall experience.

Areas to improve

Some Emirati guests found the check-out time to be inconveniently early, suggesting a review of the policy.

• The early check-out time was a point of dissatisfaction.
• An 11 AM check-out was considered too soon.
• Guests hope for a reconsideration of the check-out schedule.

What guests love

Kuwaiti guests appreciate the hotel's strategic location near shopping centers and restaurants, along with spacious rooms and helpful staff who strive to meet needs.

• The location is very convenient, close to Jawahir Mall and the airport, facilitating access to amenities.
• Rooms are spacious and suitable for families, with some offering pleasant views.
• Staff members are cooperative and friendly, ensuring assistance is provided to guests.

Areas to improve

Some Kuwaiti guests noted areas for improvement in service and facilities, such as internet quality and certain room and bathroom amenities.

• Internet service requires enhancement, and some room fixtures need maintenance.
• Comments were made regarding curtains allowing sunlight and bathroom odors.
• A few guests mentioned modest furnishings and a lack of certain bathroom amenities.

What guests love

Omani guests found the Cevaher Hotel & Suites to be a pleasant stay, appreciating its convenient location and overall cleanliness.

• The hotel's cleanliness and quiet atmosphere were noted positively.
• Its convenient location near services and shopping centers was a key advantage.
• Most staff members provided good service, contributing to a positive experience.

Areas to improve

A few Omani guests noted that some hotel staff lacked warmth, which could affect the experience when seeking assistance.

• The coolness of some staff members was perceived negatively.
• A lack of friendliness from a few employees made guests hesitant to ask for help.

Amenities

• View
• Terrace
• Garden
• Electric kettle
• Sofa bed
• Drying rack for clothing
• Clothes rack
• Live sports events (broadcast)

Where it is

Devlet Karayolu Cd, 61290 Sancak, Turkey