Cevahir Hotel Istanbul Asia

What Arab guests said

🌍All ArabsSaudisKuwaitisOmanis

What guests love

Arab guests commend the hotel's prime location and the friendly service provided by its staff, alongside the quality of breakfast offered.

• Visitors praise the cleanliness of the rooms and common areas.
• Many guests appreciate the availability of a gym and an indoor pool.
• The hotel's strategic location is noted for its convenience in accessing attractions.

Areas to improve

Some Arab guests encountered challenges with room temperatures, alongside remarks on room service food quality and external noise disturbances.

• Guests reported rooms being too warm due to the central heating system.
• A complaint was noted regarding finding hair in food delivered via room service.
• Some visitors mentioned noise originating from outside the hotel.

What guests love

Saudi guests appreciate the hotel's convenient location, clean rooms, and enjoyable breakfast, along with good staff service and available facilities.

• The hotel boasts a prime and accessible location.
• Breakfast offerings were of good quality.
• Rooms are maintained clean and well-equipped.
• Staff members were noted for their pleasant service.

Areas to improve

Some Saudi visitors noted concerns regarding pets being allowed and external noise, alongside issues with room temperature control.

• The presence of pets in the hotel raised concerns for some guests.
• External noise occasionally disrupted the stay.
• A few guests experienced discomfort with room temperature.

What guests love

Kuwaiti guests enjoyed a comfortable stay at the hotel, praising its good value and helpful staff. Visitors highlighted several key aspects that contributed to their positive experience.

• Guests appreciated the welcoming service provided by the staff.
• The quality of the hotel's breakfast was noted positively.
• Visitors found the hotel's location to be convenient.
• The indoor pool was a pleasant amenity for some.

Areas to improve

Some Kuwaiti guests encountered issues during their stay, particularly concerning food quality and certain room facilities.

• Hair was reported in pizza ordered from the hotel restaurant.
• A few guests experienced poor air conditioning in their rooms.
• The appearance of the rooms was not satisfactory for some visitors.

What guests love

Omani guests appreciated their stay at Cevahir Hotel Istanbul Asia, noting its advantageous location and the good level of cleanliness throughout the property.

• Omani visitors praised the hotel's convenient location.
• Staff members were commended for their helpfulness and welcoming service.
• The overall cleanliness of the hotel was highlighted positively.

Areas to improve

Some Omani guests noted that the room sizes at the hotel were limited, which might affect the experience for certain visitors.

• A few guests mentioned that the rooms felt small.
• The compact size of the rooms was a point of observation for some.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Yali Mahallesi Ziya Gokalp Caddesi No: 21 Maltepe, Maltepe, 34844 Istanbul, Turkey