Citadines Maslak Istanbul
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the spacious and clean apartments, highlighting the staff's welcoming nature and consistent helpfulness.
- Rooms and apartments are noted for their generous size and comfort.
- The overall cleanliness and pleasant reception are frequently praised.
- The property's location is considered good, with amenities and shops nearby.
- Staff members are consistently described as professional and friendly.
Areas to improve
A few guests encountered maintenance issues, such as water leaks and low water pressure, alongside discomfort with the pillows.
- Some bathroom maintenance issues were noted, including slow drainage or leaks.
- Several guests found the pillows to be uncomfortable or too high.
- A minority of visitors mentioned that cleaning required more attention at times.
- There were comments regarding weak water pressure or inconsistent hot water availability.
What guests love
Saudi guests praise the spacious and well-equipped apartments, highlighting a comfortable and distinctive stay.
- The apartments feature modern design and integrated amenities like a kitchen and laundry facilities, offering a home-like comfort.
- Guests appreciate the welcoming and cooperative staff, who provide friendly and helpful service.
- The location in the Maslak area offers convenient access to essential services and surrounding restaurants and cafes.
Areas to improve
Some Saudi guests noted issues with bathroom maintenance, limited breakfast options, and the distance from main tourist areas.
- Bathroom maintenance issues were reported, with water leakage occurring during showers.
- Some visitors found the breakfast options to be limited and lacking variety, with some items not appearing fresh.
- The apartment's location is considered somewhat distant from major tourist hubs, potentially requiring additional transportation.
What guests love
Emirati guests appreciate the good and accessible location of the apartments, with shops and services nearby, making it a good choice for longer stays.
- The apartments are noted for their spaciousness and comfortable layout.
- Guests value the friendly and helpful nature of the staff.
- Cleanliness and efficient room service are frequently praised.
- A well-equipped gym is available for guests.
Areas to improve
A few Emirati guests mentioned discomfort with the pillows, and some noted minor issues with the cleaning standards.
- Some visitors found the pillows to be uncomfortable.
- There were comments regarding the level of cleanliness.
- Suggestions were made for more bathrooms in larger apartments.
What guests love
Kuwaiti guests appreciate the apartment's prime location near upscale markets and restaurants, noting its high cleanliness and peaceful atmosphere.
- Strategic location close to shopping centers and fine dining.
- High standards of cleanliness and good apartment upkeep.
- Friendly and cooperative reception staff.
- Availability of parking and overall security.
Areas to improve
Some Kuwaiti guests encountered issues with low water pressure and slow bathtub drainage, alongside comments regarding air conditioning and kitchen amenities.
- Low water pressure and slow bathtub drainage.
- Occasional issues with the central air conditioning system.
- Lack of assistance from valet staff during night hours.
- Minor observations about limited kitchenware.
What guests love
Qatari guests at Citadines Maslak Istanbul expressed satisfaction with their stay, praising all aspects of their experience.
- Visitors reported being completely satisfied with everything during their visit.
- Families described the hotel as a pleasant and comfortable place to stay.
- Qatari families enjoyed a peaceful and enjoyable accommodation experience.
What guests love
Omani guests experienced a comfortable stay at Citadines Maslak Istanbul, finding the apartments to be home-like and appreciating the welcoming reception and helpful staff.
- Omani visitors found the apartments comfortable and reminiscent of home.
- A friendly reception and cooperative staff were appreciated.
- The accommodation provided a comfortable atmosphere during their visit.
Areas to improve
Some Omani guests noted that the cleanliness required more attention, with dust observed on floors, and also mentioned that the pillows were firm.
- Guests pointed out dust on the floors, suggesting a need for enhanced cleaning.
- The pillows were described as large and firm.
- There was a call for improved attention to cleanliness in certain areas.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- City view
- View
- Outdoor furniture
- Terrace
- Dining table
- Toaster
- Kitchenware
- Electric kettle
- Kitchen
- Microwave
- Refrigerator
- Clothes rack
- Seating area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- Restaurant
- Invoice provided
- Concierge
- Baggage storage
- 24-hour front desk
- Babysitting/Child services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle service
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Heating
- Soundproofing
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Airport shuttle
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
Where it is
Maslak, 1453, 34398, Sariyer, 34485 Istanbul, Turkey