Comfort Point

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests frequently commend the friendly and respectful demeanor of the hotel staff, noting the general cleanliness and convenient location.

• Guests appreciate the consistently helpful and cooperative attitude of the staff.
• The hotel's location is considered good and convenient for accessing amenities.
• Regular cleaning of the rooms is a point of positive mention.
• Some staff members are noted for speaking Arabic, aiding communication.

Areas to improve

Arab guests encounter challenges with small room sizes and poor soundproofing between units, alongside some concerns regarding hygiene and breakfast quality.

• Rooms are described as small, lacking privacy and adequate sound insulation.
• Unpleasant odors were noted in some rooms and bathrooms.
• The breakfast offering did not meet expectations for some visitors.
• A lack of dedicated on-site parking was mentioned by guests.

What guests love

Saudi guests appreciate the hotel's high cleanliness standards and the friendly, cooperative staff. Its convenient location near shopping centers is also a notable advantage.

• Guests frequently mention the cleanliness and tidiness of the property.
• The hotel staff are consistently described as friendly and helpful.
• The location is considered good and convenient for accessing shopping areas.
• The accommodation offers good value for the price.

Areas to improve

Some Saudi visitors noted that the rooms are small and lack adequate soundproofing. There were also comments regarding breakfast quality and the absence of parking facilities.

• Rooms are described as small with insufficient sound insulation.
• A few guests found the breakfast quality to be below expectations.
• Concerns were raised about the size of rooms and bathrooms.
• The lack of dedicated car parking was mentioned by some.

What guests love

Emirati guests noted the friendly disposition of the staff during their stay.

• The staff's welcoming attitude was a notable positive aspect.

Areas to improve

Emirati visitors encountered issues with privacy and hygiene, as unpleasant odors and inadequate cleaning impacted their experience.

• Privacy was limited due to the design of partitioned rooms.
• The presence of smoke odors and poor ventilation affected comfort.
• Concerns were raised about insufficient deep cleaning and a moldy smell in the bathroom.
• The actual appearance of the place differed from the advertised photos.

What guests love

Kuwaiti guests praised the good interaction with the staff, particularly Manager Yehia, who ensured a comfortable and welcoming stay at the hotel.

• Staff members were friendly and very helpful.
• Rooms were maintained with daily cleaning.
• The manager and team provided good service.

Areas to improve

Some Kuwaiti guests noted minor issues regarding privacy and facilities, which slightly impacted their overall experience at the hotel.

• Some guests mentioned poor sound insulation between rooms.
• The lack of dedicated hotel parking was a point of concern.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Hairdryer
• Shower
• Linens

Where it is

yenibosna merkez mahallesi güneşli yolu caddesi no:16/A bahçelievler istanbul, Bahcelievler, 34197 Istanbul, Turkey