Comfort Suites Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel staff for their friendly demeanor and helpfulness, contributing to a comfortable and welcoming stay.
- The staff's good conduct and readiness to assist are consistently highlighted by visitors.
- Rooms are noted for being spacious and clean, enhancing guest comfort.
- The hotel's convenient location near transport and key areas is appreciated.
Areas to improve
Some Arab guests noted issues concerning room cleanliness and service, alongside occasional unpleasant odors within the hotel premises.
- Inconsistent housekeeping services were mentioned, including the need to request towels.
- Concerns were raised regarding the general standard of cleanliness, particularly with towels.
- cooking and oil smells were reported throughout different areas of the hotel.
What guests love
Saudi guests praise the hotel's comfort and cleanliness, with special commendation for the staff who provide friendly and respectful service.
- Guests appreciate the clean rooms and quiet atmosphere.
- Staff, particularly Mohammed Al-Syriani, are noted for their good conduct and helpfulness.
- The hotel's location is convenient for transport and shopping areas.
- Spacious room sizes are a valued aspect.
Areas to improve
Some Saudi guests encountered room maintenance issues, including difficulty closing windows and doors, alongside problems with bathroom facilities.
- Issues were noted with closing some windows and internal doors.
- Defects in toilet functionality were observed.
- Some guests experienced noise between rooms due to inadequate soundproofing.
What guests love
Bahraini guests found their stay at Comfort Suites Hotel to be fantastic, highlighting the good friendliness and helpfulness of the staff.
- Staff members were very welcoming and spoke multiple languages.
- Guests felt at home and comfortable throughout their visit.
- The overall treatment and hospitality were greatly appreciated.
Areas to improve
Some Bahraini guests experienced issues with the hotel's basic services, particularly concerning housekeeping and breakfast provisions.
- Housekeeping was not systematic, requiring requests for towels.
- Bed linens were not changed during their multi-night stay.
- Breakfast options were limited and not included in the room rate.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- City view
- Terrace
- Cleaning products
- Stovetop
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Refrigerator
- Kitchenette
- Clothes rack
- Desk
- Flat-screen TV
- Cable channels
- TV
- Coffee house on site
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safety deposit box
- Shuttle service
- Grocery deliveries
- Shared lounge/TV area
- Air conditioning
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Non-smoking rooms
- Room service
Where it is
17 Sedef Sokak Comfort Suites, Bahcelievler, 34192 Istanbul, Turkey