Crowne Plaza Ankara by IHG
Hotel in Ankara, Turkey
What Arab guests said
What guests love
Arab guests commend the hotel's attentive service and high professionalism from staff, contributing to a comfortable and pleasant stay.
- Staff members interact with guests kindly and professionally to meet all needs.
- Guests appreciate the hotel's quiet location and proximity to some commercial facilities.
- The hotel is noted for providing a comfortable and peaceful atmosphere for stays.
Areas to improve
Some Arab guests encountered negative feedback regarding small room sizes, air conditioning performance, and mixed experiences with reception staff.
- A few guests reported that rooms, even upgraded suites, were very small.
- Some rooms experienced air conditioning issues that were not satisfactorily resolved.
- A small number of guests noted the hotel's location is somewhat distant from the city center.
What guests love
Saudi guests commend the attentive service at Crowne Plaza Ankara, highlighting the helpfulness and friendliness of the reception staff.
- Guests appreciate the assistance provided by the reception clerks.
- Staff members demonstrate a genuine commitment to guest comfort.
- The good service contributes to a pleasant stay experience.
What guests love
Emirati guests appreciate the hotel for its calm atmosphere and professional service.
- Visitors highlight the peaceful ambiance during their stay.
- The professionalism of the hotel staff is noted.
- Guests value the appropriate treatment received from the team.
Areas to improve
Some Emirati guests encountered negative experiences with reception staff, describing their interaction as inappropriate.
- A few visitors reported poor handling by the reception personnel.
- The staff's conduct was described as unsuitable for the hotel's standard.
- No other negative feedback was provided by guests.
What guests love
Qatari guests appreciated the hotel's prime location and the professional, welcoming service from the staff, noting overall comfort during their stays.
- The hotel's location is a significant advantage.
- Staff interactions were professional and helpful.
- Guests noted good service and appreciated booking upgrades.
- The hotel offers a comfortable environment.
Areas to improve
Some Qatari guests experienced issues with small room sizes, even in upgraded suites, alongside unresolved problems with the air conditioning system.
- Room sizes were noted as being very small.
- Even upgraded suites were considered compact.
- Several guests encountered issues with the air conditioning.
- Air conditioning problems were not resolved satisfactorily.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Toilet
- Bathrobe
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- Wardrobe or closet
- Alarm clock
- City view
- Socket near the bed
- Clothes rack
- Desk
- Telephone
- TV
- Wine/Champagne
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Kids' meals
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safety deposit box
- Shuttle service
- Pet bowls
- Pet basket
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Heating
- Elevator
- Ironing facilities
- Non-smoking rooms
- Iron
- Room service
- Upper floors accessible by elevator
Where it is
Macun Mahallesi, 171. Sk. No:2, 06374 Ankara, Turkey