Crowne Plaza Florya Istanbul by IHG

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Arab guests frequently praise the hotel's good seaside location and proximity to shopping centers, alongside good cleanliness and services.

• The strategic location near the sea and commercial facilities is regarded.
• The general cleanliness of rooms and public areas is noted as very good.
• Guests appreciate the friendly and helpful demeanor of some staff members.

Areas to improve

Some Arab guests encountered challenges with parking accessibility for the elderly and those with special needs, along with occasional service issues.

• Some visitors found the parking access difficult due to stairs.
• Isolated issues were noted regarding bathroom odors or towel quality.
• A few guests reported negative interactions with reception staff or confusion over suite benefits.

What guests love

Saudi visitors appreciate the hotel's prime location with beautiful sea views, alongside good breakfast quality and overall cleanliness.

• The location near the sea and amenities enhances the stay.
• Breakfast is good and varied, meeting expectations.
• Room and general facility cleanliness is regarded.
• Some staff members are very friendly and helpful.

Areas to improve

Saudi guests encountered some challenges with parking accessibility, alongside issues with staff interactions or the condition of certain amenities.

• Parking access is difficult, particularly for the elderly.
• Some staff lacked full awareness of suite benefits.
• Unpleasant odors were noted in some bathrooms.
• There were comments regarding the age of some towels.

What guests love

Emirati guests found Crowne Plaza Florya Istanbul to be a very pleasant hotel, highlighting its convenient location and welcoming atmosphere.

• Emirati guests praised the friendly service and helpful staff.
• The hotel's location near the sea, restaurants, and shopping was a key highlight.
• Rooms were described as good and spacious with nice balconies and appealing views.
• Breakfast received high praise and was noted as good.
• Guests expressed satisfaction with the hotel's cleanliness and general facilities.

What guests love

Kuwaiti guests found Crowne Plaza Florya Istanbul to be an impressive hotel, highlighting its prime location and beautiful sea views.

• The hotel boasts a strategic location near a large mall and an aquatic entertainment center.
• Guests appreciated the friendly and helpful service provided by staff members, particularly Damla and Ali.
• Families enjoyed the spacious, clean rooms offering charming sea vistas.
• The variety of dining options, especially breakfast and dinner, was well-received.

What guests love

Bahraini guests appreciate the hotel's strategic location near shopping centers and transport links, alongside the friendly and helpful nature of the staff.

• convenient location close to Floria Mall and the metro station.
• Staff members are very friendly and helpful.
• Convenient access to key amenities and transportation.

Areas to improve

Some Bahraini guests encountered negative experiences related to room service, including issues with orders or the loss of personal items.

• Recurring issues with room service.
• Personal belongings were lost via room service.
• An unsatisfactory experience with room service.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Senlikkoy Mah. Yesilkoy Halkali Cad. No:95, Bakirkoy, 34153 Istanbul, Turkey