Crowne Plaza Istanbul Asia by IHG

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently praise the hotel's convenient location, particularly its proximity to the airport and integration with a large shopping mall offering diverse retail and entertainment options.

• Visitors commend the friendly and helpful staff, especially reception, noting their cooperative service.
• The breakfast is described as good and varied, with the mall's integrated facilities enhancing the stay.
• Rooms are noted for being clean and spacious, contributing to a comfortable guest experience.

Areas to improve

A segment of guests noted the pricing as high relative to the value, with some observations regarding the condition of certain room amenities.

• Some rooms and hallways were reported to have unpleasant odors, alongside comments about aged furniture.
• A few guests experienced issues with air conditioning or minor leaks in bathrooms.
• The cost of stay was mentioned as somewhat elevated, with varied experiences regarding taxi services.

What guests love

Saudi guests appreciate the hotel's strategic location, offering convenient access to Sabiha Gökçen Airport and a connected shopping mall, ensuring a practical and pleasant stay.

• The hotel's prime location directly above a shopping outlet is valued for shopping and entertainment.
• Guests frequently praise the cooperative and friendly nature of the reception and hotel staff.
• Rooms are described as spacious, clean, and comfortable, contributing to a good experience.
• The proximity to Sabiha Gökçen Airport is a significant advantage for travelers.

Areas to improve

While most experiences were positive, some Saudi guests encountered issues with taxi services, perceiving the cost as high relative to the distance and assistance provided.

• One guest reported dissatisfaction with the taxi service, citing high costs and a lack of assistance with luggage.
• A few visitors felt the hotel was expensive for short stays.

What guests love

Emirati guests appreciated the hotel's comprehensive facilities, offering everything needed without the need to leave the premises.

• The hotel offers complete facilities catering to all guest needs.
• Its convenient location makes it a prime choice for visitors.
• The welcome and luggage assistance were very pleasant.
• The breakfast selection was rich and well-received.

Areas to improve

Some Emirati guests noted concerns regarding breakfast quality and booking prices, alongside a need for improved front desk service.

• A few guests found the breakfast lacked flavor.
• The booking price was considered expensive by some visitors.
• The front desk staff could benefit from hospitality training.

What guests love

Kuwaiti guests appreciate the hotel's strategic location near the airport and shopping mall, alongside the friendly staff and good services that contribute to a comfortable stay.

• The prime location near Sabiha Airport and the mall offers convenience for travel and shopping.
• Staff members are consistently described as friendly and helpful, providing great support.
• Cleanliness of rooms and common areas enhances the overall guest experience.
• Breakfast is noted as varied and delicious, meeting guest expectations.
• Integrated facilities like the mall and dining options add to guest convenience.

Areas to improve

Some Kuwaiti visitors noted the high prices relative to the services offered, alongside observations about the condition of furniture and certain facilities needing updates.

• A few guests found the prices to be somewhat high compared to what the hotel offers.
• The furniture in rooms and corridors was mentioned as being old and in need of refurbishment.
• Some rooms experienced issues with air conditioning or unpleasant odors.
• Room walls were noted as thin, allowing noise from adjacent rooms to be heard.
• Certain amenities, like refrigerators or bathrooms, require maintenance and improvement.

What guests love

Qatari guests appreciate the hotel's convenient location near Sabiha Airport and the warm, welcoming service provided by the staff.

• The hotel's strategic location offers easy access to key attractions.
• Staff members are friendly and cooperative, ensuring a pleasant stay.
• High standards of cleanliness are maintained throughout the property.
• The breakfast selection is varied and satisfying.

Amenities

• Outdoor fireplace
• Outdoor furniture
• Aerobics
• Horseback riding
• Bowling
• Fruit
• Wine/Champagne
• Kids' meals

Where it is

Yenisehir mah. Dede Pasa Cad. No:15 Pendik, Istanbul, Pendik, 34912 Istanbul, Turkey