Crowne Plaza Istanbul - Old City by IHG
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests praise the hotel's prime location near key attractions and the welcoming hospitality of the helpful staff.
- The location is ideal, close to shopping areas and public transport.
- Staff are friendly and cooperative, offering attentive service.
- Breakfast offers good variety and satisfaction for many visitors.
- Rooms are clean and notably spacious.
- Some guests received complimentary suite upgrades.
Areas to improve
Some guests noted a decline in the hotel's quality compared to previous stays, with suggestions for improved sound insulation and breakfast variety.
- Overall hotel quality needs enhancement to meet brand standards.
- Breakfast food selection could be more varied.
- Tram noise can be disruptive in certain rooms.
What guests love
Saudi visitors praise the hotel's convenient location near attractions and transport, alongside the welcoming and friendly staff service.
- The location is strategic and close to major markets and the tram station.
- Staff service is friendly and welcoming, with special appreciation for some team members.
- Breakfast offers good variety and quality.
- Rooms are comfortable, and the stay offers good value.
Areas to improve
Some Saudi visitors noted that the breakfast variety could be improved, while others mentioned noise from the tram.
- The variety of food options at breakfast could be enhanced.
- Noise from the tram may be noticeable in certain rooms.
- A suggestion was made to improve window insulation for better soundproofing.
What guests love
Omani guests experienced a comfortable stay at Crowne Plaza Istanbul - Old City, appreciating the hotel's clean rooms and helpful staff.
- Rooms were noted for their cleanliness.
- Staff members were very helpful and provided good assistance.
- The hotel facilities were considered great.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Show all amenities (60)
- Bath
- Linens
- Wardrobe or closet
- Electric kettle
- Socket near the bed
- Bicycle rental
- Live music/Performance
- Tour or class about local culture
- Themed dinners
- Bike tours
- Walking tours
- Temporary art galleries
- Seating area
- Desk
- Satellite channels
- Telephone
- Coffee house on site
- Wine/Champagne
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Kid-friendly buffet
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Designated smoking area
- Air conditioning
Where it is
Balabanaga Mah. Fethi Bey Cad. No:2, Laleli, Fatih , Fatih, 34134 Istanbul, Turkey