Crowne Plaza Istanbul - Ortakoy Bosphorus by IHG

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location and proximity to vibrant areas, alongside widespread commendation for the professional and friendly service provided by the staff.

• The strategic location is highlighted as a key attraction, facilitating easy access to sights and services.
• Guests commend the consistent cleanliness of rooms and public areas.
• Staff members are thanked for their welcoming attitude and continuous cooperation, enhancing the stay experience.
• The quality and variety of breakfast options are noted as a positive addition to the accommodation.

Areas to improve

While most guests commend their experience, a few noted aspects that could be improved, such as the cost for extended stays or minor details.

• The cost of accommodation was noted as potentially high for extended stays.
• Some rooms were mentioned as being on the smaller side.
• Observations were made regarding an unusual smell in the corridors.
• Some guests mentioned that parking facilities incur an additional charge.

What guests love

Saudi guests frequently highlight the hotel's prime location and proximity to vibrant areas, with special praise for the good service and welcoming nature of the staff.

• The convenient location near restaurants and cafes enhances the stay.
• Staff members are consistently described as friendly, professional, and very helpful.
• Rooms and common areas are noted for their high level of cleanliness.
• Warm welcomes and attentive service from the team contribute positively to the experience.

Areas to improve

A few guests mentioned that the cost for extended stays can be high, while others noted unusual smells in the corridors.

• The cost for longer stays might be considered high by some.
• Unusual odors were occasionally noticed in the hallways.
• Some rooms are described as relatively small but functional.

What guests love

Emirati guests appreciate the hotel's prime Bosphorus location, offering convenient access to attractions. They also praised the professional and friendly service from staff, alongside diverse dining options and the hotel's cleanliness.

• convenient location near attractions with easy navigation.
• Professional and friendly service provided by the staff.
• Good dining variety and overall hotel cleanliness.
• A pleasant room upgrade enhanced the stay.

Areas to improve

While the overall experience was positive, some Emirati guests encountered minor issues, such as a lack of assistance with luggage upon late arrival or rooms with internal views.

• No assistance was provided with luggage upon late arrival.
• Some rooms offered internal views instead of external ones.

What guests love

Kuwaiti guests praise the hotel's prime location and good staff service, contributing to a pleasant and comprehensive stay.

• Visitors highlight the hotel's perfect location and proximity to attractions.
• Guests appreciate the attentive service provided by the staff team.
• Families note that their overall experience was very good.

Areas to improve

Some Kuwaiti guests encountered challenges regarding room size and cleanliness, alongside occasional delays in room servicing.

• A few visitors mentioned that the rooms were small in size.
• Inconsistent room cleaning was noted, with instances of dirty cups being left.
• Some guests reported a lack of non-smoking rooms and late cleaning.

What guests love

Omani guests found their stay at Crowne Plaza Istanbul - Ortakoy Bosphorus to be good, highlighting its prime location and convenient access for exploring the city.

• The hotel is considered a good choice in the lively Ortakoy district.
• Staff members are noted for their friendly and welcoming demeanor.
• Proximity to the ferry pier offers easy access for city exploration.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer
• Shower

Where it is

Dereboyu Caddesi. No:10 34347 Be?ikta?, Besiktas, 34347 Istanbul, Turkey