Crowne Plaza Istanbul Tuzla Viaport Marina by IHG

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's strategic location near Viaport Marina, highlighting its proximity to shopping and entertainment, alongside the staff's welcoming service.

• Guests appreciate the ideal location near the shopping mall and attractions.
• The staff is commended for their kindness and helpfulness.
• Room cleanliness and comfort are consistently noted as positive aspects.
• The breakfast quality and variety receive positive mentions.
• Beautiful marina views are a highlight for many visitors.

Areas to improve

Some guests noted the hotel's distance from the city center, the absence of a pool and spa facilities, and occasional remarks on room service quality.

• The location's distance from Istanbul's city center is a notable drawback.
• A lack of a swimming pool is frequently mentioned by visitors.
• Disappointment is expressed regarding the absence of spa and Turkish bath facilities.
• There are comments about the quality and pricing of room service.
• Some rooms experienced issues with sound insulation or unpleasant odors.

What guests love

Saudi guests praise the hotel's prime location near the marina, shopping, and entertainment, highlighting its cleanliness, comfort, and attentive service.

• Spacious and comfortable rooms offer pleasant sea views.
• Staff are welcoming and professional, ensuring a delightful stay.
• Proximity to malls and attractions provides diverse entertainment for families.
• The hotel is clean and quiet, offering a relaxing atmosphere away from city bustle.

Areas to improve

Some Saudi visitors noted the hotel's distance from the city center and main tourist spots, leading to longer travel times.

• The location is far from Istanbul's historical and tourist areas.
• Some rooms lacked basic bathroom amenities like toothbrushes and toothpaste.
• The absence of an indoor pool and a Turkish bath for women was noted by some.
• A few guests experienced issues with bathroom drainage.

What guests love

Emirati guests praise the modern hotel and its prime location near Viaport, highlighting a pleasant stay experience.

• Professional and welcoming reception from the staff.
• Rooms are clean, spacious, and offer nice sea views.
• The quality of food and room service was well-received.
• The location is ideal for shopping and entertainment.

Areas to improve

Some Emirati guests noted areas for improvement within the hotel.

• The absence of facilities like a spa and pool was mentioned.
• Sound insulation between rooms could be better.
• No other negative points were raised.

What guests love

Kuwaiti guests frequently praise the hotel's prime location near Viaport Marina, highlighting its proximity to shops and attractions, alongside the warm and helpful nature of the staff.

• convenient location near the marina and shopping outlets.
• Friendly and accommodating staff, with specific mentions of helpful individuals.
• Clean and spacious rooms offering pleasant views.
• Good quality breakfast options.

Areas to improve

Some Kuwaiti visitors noted the absence of key amenities like a pool and spa, alongside comments regarding room service quality and noise disturbances within the rooms.

• Lack of a swimming pool and spa facilities.
• Concerns raised about room service and restaurant food quality.
• Noise issues from adjacent rooms or external sources affecting sleep.
• Perceived high pricing relative to the offered amenities.

What guests love

Qatari guests appreciated the hotel's prime location, offering convenient access to shopping areas and picturesque views.

• Visitors praised the strategic location, facilitating shopping and enjoyment of beautiful vistas.
• The breakfast received significant acclaim for its good quality and attentive service.
• Guests expressed satisfaction with the comfortable rooms and the helpfulness of the reception and restaurant staff.

What guests love

Bahraini guests appreciate the hotel's prime location near shopping and entertainment hubs, alongside clean rooms and friendly staff.

• Visitors praise the varied and delicious breakfast offerings.
• Guests value the hotel's proximity to shopping centers, parks, and attractions.
• Staff are thanked for their kind assistance and helpfulness.

Areas to improve

Some Bahraini guests encountered bathroom maintenance issues and a lack of suitable activities for larger families, along with remarks about unpleasant odors.

• Guests reported unrepaired bathroom leaks despite being notified.
• Touristic activity options were limited and not suitable for larger family groups.
• A few visitors noted undesirable smells in certain areas of the hotel.

What guests love

Omani visitors appreciate the hotel's prime location and spacious rooms, along with the friendly reception from staff.

• Guests highlight the hotel's strategic location.
• Room size is noted as a positive aspect.
• The staff's welcoming demeanor is appreciated.

Areas to improve

While some enjoyed the breakfast, others found it to be dull and uninspiring.

• Some guests found the breakfast selection to be limited.
• The breakfast was described as dull by a few visitors.

Amenities

• Toilet paper
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer
• Wardrobe or closet
• Sea view

Where it is

Cami Mh. Balikcilar Sokak U Blok 20, 34940 Istanbul, Turkey