Dedeman Tokat
Hotel in Tokat, Turkey
What Arab guests said
What guests love
Guests appreciate the hotel's convenient location, offering easy access to attractions and a pleasant riverside setting. The hotel is noted for its good design and friendly staff.
- The hotel boasts a good location, close to amenities.
- Facilities are generally kept very clean.
- Staff interactions are friendly and welcoming.
- The hotel design is pleasant and family-friendly.
Areas to improve
Some guests encountered issues with room tidiness and cleanliness, alongside problems with air conditioning functionality and bathroom towels.
- Rooms were not always tidy, with comments on the cleanliness of bedding.
- Several guests experienced issues with the air conditioning not working or shutting off.
- Concerns were raised regarding the quality of bathroom towels and ironing facilities.
What guests love
Emirati guests appreciate the hotel's convenient location and appealing design, contributing to a pleasant stay.
- The hotel boasts a good and accessible location.
- Guests noted the hotel's attractive overall design.
- Some visitors found the accommodation satisfactory.
Areas to improve
Some Emirati visitors encountered issues with room cleanliness and maintenance, alongside problems with the air conditioning system.
- The cleanliness of the rooms was noted as being below expectations.
- Air conditioning units were reported as performing poorly or being faulty.
- Certain room amenities were found to be in poor condition and required repair.
What guests love
Kuwaiti guests appreciate the hotel's convenient location near the river and enjoyed a pleasant dinner at the on-site restaurant.
- The hotel boasts a good location close to amenities.
- The facilities were noted for their cleanliness.
- Staff members were friendly and helpful.
Areas to improve
Some Kuwaiti visitors encountered issues with the air conditioning and bathroom towels, which impacted their comfort during their stay.
- The air conditioning system was not functioning properly.
- Bathroom towels were of poor quality.
- Some hotel staff had limited English proficiency.
What guests love
Omani guests appreciate the hotel's high level of cleanliness and the friendly service from staff, contributing to a comfortable family stay.
- clean condition of the premises and rooms.
- Welcoming and friendly staff interactions.
- Suitable facilities for families.
Areas to improve
No significant negative feedback was noted in the provided reviews.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- Wardrobe or closet
- River view
- Outdoor furniture
- Electric kettle
- Socket near the bed
- Fold-up bed
- Clothes rack
- Bicycle rental
- Ping-pong
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Fruit
- Wine/Champagne
- Bar
- Minibar
- Restaurant
- Baggage storage
- 24-hour front desk
- Kids' meals
- Kids' pool
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Hardwood or parquet floors
- Heating
- Soundproofing
- Laptop safe
- Soundproof rooms
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
Where it is
Karşıyaka Mh.Orhangazi Cd. No.15, 60230 Tokat, Turkey