Delta Hotels by Marriott Istanbul Karakoy

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Arab guests frequently praise the hotel's prime location, offering easy access to key attractions and transport links, alongside its high standards of cleanliness and professional, welcoming service from the staff.

• The strategic location places visitors close to major tourist sites and dining options.
• Guests commend the staff for their professionalism, cooperation, and warm hospitality.
• The hotel is noted for being new, very clean, and featuring a modern design.
• The area's quietness and safety contribute positively to the overall stay.

Areas to improve

A few guests noted concerns regarding room cleaning quality and inconsistent replenishment of amenities, alongside occasional remarks about prices being high relative to the service provided.

• Some issues were observed with room cleaning standards and the regular restocking of essential items.
• Certain guests found the prices to be high in comparison to what the hotel offers.
• Complaints included uncomfortable beds or the presence of unpleasant odors in rooms.
• Some experienced difficulties with taxi availability or commented on breakfast quality.

What guests love

Saudi guests praise the convenient location of Delta Hotels by Marriott Istanbul Karakoy, noting its convenient access to attractions and transport.

• Staff are frequently commended for their professionalism and helpfulness, with specific mentions of outstanding service.
• The hotel is described as clean and modern, featuring a pleasant design and nice views of Galata Tower.
• Its prime location near Galata Port and key areas makes it a favored choice for stays.

Areas to improve

A few Saudi guests noted minor points regarding comfort and specific service aspects during their stays.

• Some visitors found certain beds or pillows to be less comfortable.
• Difficulty in easily securing taxis was mentioned by a few guests.
• Comments were made regarding room sizes, which some families found a bit small.
• One guest reported a minor issue with feathers escaping from duvets.

What guests love

Emirati guests frequently praise the hotel's prime location and proximity to key attractions, alongside its high standards of cleanliness and good overall service.

• Visitors highlight the hotel's strategic location, offering convenient access to tourist spots.
• Many note the hotel's high level of cleanliness, contributing to a comfortable stay.
• Guests appreciate the staff's cooperative and friendly demeanor, reflecting good service.
• The hotel is considered a good choice for those seeking a stylish place near popular cafes and restaurants.

Areas to improve

Some Emirati guests found the prices to be high relative to the hotel's rating, with comments regarding room cleaning quality and bathroom details.

• A few guests felt the pricing was high for a four-star establishment.
• Some issues were noted concerning the quality of room cleaning and tidiness.
• Certain rear-facing rooms may offer less desirable views, and there were comments about sheets not being changed.
• Some visitors mentioned a lack of amenities like a sauna or gym, and the absence of parking facilities.

What guests love

Kuwaiti guests praise the hotel's convenient location, conveniently close to major tourist attractions and key spots within walking distance.

• The hotel boasts a strategic location, making it easy to reach prominent tourist destinations.
• Customer service is friendly and cooperative, contributing to a pleasant stay.
• Guests appreciated the proximity to important sites, accessible on foot.

Areas to improve

Some Kuwaiti guests encountered issues with room cleanliness and odor, alongside concerns about pricing transparency and perceived disrespectful reception staff.

• There were observations of superficial cleaning and inconsistent replenishment of essential room amenities.
• A few guests noted small room sizes and unpleasant odors.
• Concerns were raised regarding a lack of transparency in pricing and unexpected charges.
• The demeanor of some reception staff was described as arrogant and dismissive.

What guests love

Qatari guests appreciate the hotel's prime location in the Karakoy area, offering easy access to various facilities, alongside its modern feel and welcoming staff.

• The strategic location in Karakoy provides convenient access to amenities.
• The hotel is new and boasts a great location.
• Staff members are friendly and offer good service.

Areas to improve

Some Qatari visitors noted that room cleanliness could be improved, and that the accommodation prices are somewhat high.

• Room cleanliness is an area that could be enhanced.
• The breakfast offering requires further development.
• Pricing is considered a bit high.

What guests love

Bahraini guests found the hotel to be new, clean, and well-located, appreciating its proximity to key attractions and transport links.

• The hotel boasts a prime location, offering easy access to Galataport, Galata Tower, and other city sights.
• Guests experienced warm hospitality and attentive service from the staff, contributing to a comfortable stay.
• The high standard of cleanliness throughout the hotel was noted, making it feel fresh and well-maintained.

Areas to improve

One Bahraini family expressed dissatisfaction with room allocation, noting the distance between their rooms and the staff's response.

• The family was assigned rooms on separate floors, which was not ideal for their group.
• The handling of their request for more conveniently located rooms did not meet their expectations.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer
• Bath

Where it is

Mueyyetzade Mahallesi, Kemeralti Caddesi No:26 Karakoy, Beyoglu, 34425 Istanbul, Turkey