Doğan Palace Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Arab guests appreciate the hotel's convenient location near Sabiha Airport, making it a suitable choice for travelers.
- Guests value the smooth and quick check-in and check-out processes.
- The proximity to surrounding restaurants and cafes is noted.
- Some find the hotel offers good value for its three-star rating.
Areas to improve
Some Arab guests encountered issues with room cleanliness, smoke odors, and air conditioning performance.
- A noticeable smoke smell was reported in some rooms.
- The air conditioning was noted as not functioning efficiently.
- Communication challenges arose for some guests due to staff not speaking English or Arabic.
What guests love
Saudi guests appreciate the hotel's convenient location near essential services and highlight the efficient and quick check-in and check-out processes.
- The hotel is situated close to Sabiha Airport, offering convenience for travelers.
- Numerous restaurants and cafes are available in the vicinity, catering to diverse preferences.
- Check-in and check-out procedures are noted for their speed and efficiency.
Areas to improve
Some Saudi guests encountered a negative experience involving last-minute booking cancellations initiated by the hotel shortly before their scheduled arrival.
- Bookings were cancelled by the hotel just hours before the scheduled arrival time.
- This unexpected cancellation caused inconvenience for the guests.
What guests love
Qatari guests appreciated the hotel's convenient location, noting its close proximity to Sabiha Airport, which facilitated their travel.
- The hotel's location is very close to Sabiha Airport.
- Easy access to the airport from the hotel.
Areas to improve
Some Qatari guests encountered issues with room cleanliness and smoke odors, alongside air conditioning problems and staff communication difficulties.
- Rooms had an unpleasant smoke smell.
- The air conditioning system was not functioning properly.
- Staff had difficulty communicating in Arabic or English.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
Show all amenities (60)
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Extra long beds (> 80 inches)
- City view
- Pool view
- Patio
- Cleaning products
- Electric kettle
- Washing machine
- Socket near the bed
- Sofa bed
- Drying rack for clothing
- Fold-up bed
- Clothes rack
- Seating area
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Radio
- TV
- Bar
- Public transit tickets
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Carbon monoxide detector
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Elevator
- Heating
- Fan
- Family rooms
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Entire unit wheelchair accessible
Where it is
13 Osmanlı Bulvarı SABİHA GÖKÇEN KARŞISI, Pendik, 34912 Istanbul, Turkey