DoubleTree by Hilton Ankara Ankamall

What Arab guests said

🌍All ArabsEmiratisKuwaitisBahrainis

What guests love

Arab guests appreciate the hotel's prime location near a major mall and convenient transport links, alongside the welcoming and cooperative staff.

• The strategic location next to a popular shopping mall offers easy access to shopping and entertainment.
• Friendly reception and helpful service provided by the front desk staff.
• Clean and spacious rooms, complemented by delicious breakfast options.
• The hotel offers good flexibility and a secure environment for guests.

Areas to improve

Some guests noted that room and bathroom amenities are dated and require maintenance, with occasional comments on cleanliness and air conditioning performance.

• Certain room and bathroom furnishings appear old and in need of updates or repairs.
• Issues with bathroom cleanliness or unpleasant odors were occasionally mentioned.
• Air conditioning performance was unsatisfactory in some rooms during the day.
• Some furniture within the rooms seemed aged and could benefit from refurbishment.

What guests love

Emirati guests appreciate the hotel's prime location near Ankamall and the metro station, alongside the friendly and cooperative reception staff who provide attentive service.

• The hotel's location is ideal, situated next to a major shopping mall and close to public transport.
• Staff members are friendly and helpful, offering consistent assistance to guests.
• Rooms are spacious and clean, with some guests praising the quality of room service food.
• Breakfast offerings were good and well-received by visitors.

Areas to improve

Some Emirati guests noted issues with room and bathroom cleanliness, alongside comments regarding the air conditioning system and general maintenance of certain facilities.

• Concerns were raised about room and bathroom cleanliness, with some reporting unpleasant odors.
• Certain rooms require maintenance, particularly in the bathroom area.
• The room air conditioning system was problematic, only providing hot air.
• Wi-Fi connectivity was reported as weak and unstable.

What guests love

Kuwaiti guests found the hotel staff to be very welcoming and helpful, contributing to a pleasant stay. The location was also a highlight.

• Kuwaiti visitors appreciated the hotel's convenient location near the shopping mall.
• Breakfast received positive remarks, and parking facilities were noted as very good.
• Kuwaiti families enjoyed complimentary room upgrades that provided adjacent accommodations.

Areas to improve

Some Kuwaiti guests noted that certain aspects of the rooms and bathrooms could benefit from updates, with some comments regarding air conditioning.

• Kuwaiti visitors mentioned that room sizes and bathrooms felt dated and could use modernization.
• There were comments about the air conditioning performance during the day, noting it was a bit warm.
• A few reviews indicated that the furniture in the rooms appeared somewhat old.

What guests love

Bahraini guests expressed overall satisfaction with their stay, highlighting the hotel's flexibility and good security.

• Visitors appreciated the accommodating service and responsiveness.
• Bahraini travelers noted the high level of security they felt during their visit.
• The rooms were described as being of a good size and comfortable.

Areas to improve

Despite an overall positive experience, some Bahraini guests pointed out aspects that could be improved.

• Some furniture in the rooms was noted as being old.
• The jacuzzi in one room was reported as non-functional.
• There were comments regarding the need for updating some room amenities.

Amenities

• Slippers
• Free toiletries
• Hairdryer
• Shower
• Outdoor fireplace
• BBQ facilities
• Terrace
• Garden

Where it is

Mevlana Bulvari No 2 Akkopru Yenimahalle, 06330 Ankara, Turkey