Doubletree By Hilton Antalya City Centre

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Guests frequently praise the hotel's prime location and proximity to key attractions, alongside a delicious breakfast and generally good services that contribute to a comfortable stay.

• The hotel's strategic location and accessibility are highlighted by visitors.
• The breakfast offered is noted for its high quality and good variety.
• Comments indicate clean and comfortable rooms.
• Some guests appreciate the staff's friendly and helpful demeanor.

Areas to improve

Some guests encountered inconsistent customer service, room maintenance issues like air conditioning problems, and external noise disturbances during their stays.

• Several visitors reported negative experiences with reception staff and uncooperative service.
• Malfunctioning air conditioning and insufficient soundproofing for street-facing rooms were noted.
• Complaints were made about slow or out-of-order elevators causing inconvenience.
• Observations were made regarding inadequate facilities or the need for updates.

What guests love

Saudi guests appreciate the hotel's convenient city location, finding it close to amenities and offering spacious rooms with good breakfast options.

• The hotel offers comfortable and clean rooms, some noting the presence of the Qibla direction.
• Guests found the breakfast to be good and satisfying.
• The location is well-suited for accessing nearby shopping malls and markets.
• Rooms are spacious and parking facilities are adequate.

Areas to improve

Some Saudi visitors encountered issues with service quality, including malfunctioning air conditioning and slow responses to maintenance requests, alongside concerns regarding luggage handling.

• Reports indicate air conditioning failures and slow responses from reception staff.
• There were noted problems with room service and the quality of food provided.
• An incident involved a large suitcase going missing during checkout, with delays in its recovery.
• Some hotel furniture and equipment appear dated and in need of updates.

What guests love

Emirati guests appreciate the hotel's prime location and good breakfast offerings, contributing to a pleasant stay.

• The hotel's strategic location provides convenient access to attractions and amenities.
• Breakfast is noted for its quality and variety, serving as a great start to the day.
• Clean rooms with modern finishes offer a comfortable environment for visitors.

Areas to improve

Some Emirati guests encountered issues with room comfort, including air conditioning and soundproofing problems, alongside negative experiences with certain front desk staff interactions.

• Several rooms experienced issues with temperature control and ineffective air conditioning.
• Noise from the road was noticeable in some suites due to inadequate window insulation.
• A few guests reported unfriendly or unprofessional behavior from reception staff.
• A malfunctioning elevator for extended periods caused inconvenience and waiting times.

What guests love

Kuwaiti guests appreciated the spacious rooms with good interiors and enjoyed pleasant views from the rooftop.

• Rooms were spacious and featured good interior design.
• Housekeeping services were noted as very good.
• The location is convenient for reaching downtown by taxi.
• Some guests highlighted the spa, staff, and food positively.

Areas to improve

Some Kuwaiti visitors encountered challenges with customer service, finding staff lacked attentiveness and proactive assistance with guest needs.

• Staff training was perceived as insufficient for meeting guest requirements.
• Assistance with luggage during check-out was not readily available.
• The rooftop pool was small, and service for items like coffee was unavailable.
• Breakfast quality was average, lacking variety and local Turkish flavors.

What guests love

Bahraini guests found their Antalya hotel to be a great choice, highlighting its convenient location for city exploration and an overall enjoyable stay.

• The hotel's location is ideal for short city trips, contributing to a pleasant experience.
• Guests appreciated the 5-star quality of the hotel, noting delicious food at good prices.
• Attentive and helpful service from staff members was particularly praised by visitors.

Amenities

• Sun deck
• Private beach area
• Terrace
• Beach
• Telephone
• Wine/Champagne
• Special diet meals (on request)
• Snack bar

Where it is

Etiler Mahallesi, Adnan Menderes Bulvari No 61 Etiler, 07010 Antalya, Turkey