DoubleTree By Hilton Istanbul - Moda

What Arab guests said

🌍All ArabsSaudisEmiratisBahrainis

What guests love

Arab guests appreciate the hotel's prime location near transport hubs and vibrant areas, complemented by stunning city and sea views from rooms and the rooftop.

• The location is good, close to transport, dining, and shopping, offering convenience and enjoyment.
• Staff members are consistently friendly and helpful, contributing positively to the guest experience.
• Breakfast is delicious and varied, with pleasant views enhancing the dining atmosphere.

Areas to improve

Some Arab guests encountered limited dining choices, technical issues within rooms, and noted areas where facilities could benefit from modernization.

• Food options beyond the rooftop are restricted, and some rooms require maintenance or updates.
• WiFi connectivity issues were noted, alongside problems with amenities like televisions or air conditioning.
• Certain services, such as the Turkish bath or massages, were perceived as expensive or not meeting expectations.

What guests love

Saudi guests appreciate the hotel's prime location near shopping and transport hubs, complemented by a delicious breakfast and the warm, friendly service from the staff.

• The strategic location close to the shopping street and ferry terminal.
• Good breakfast quality and variety with pleasant room views.
• Welcoming and friendly service from the hotel staff.
• Nice gym facilities and a well-equipped fitness center.

Areas to improve

Some Saudi guests noted issues with in-room entertainment quality, the performance of air conditioning and lighting, as well as experiences with the Turkish bath and room amenities.

• Televisions offered a limited selection of news channels.
• Air conditioning and lighting in rooms performed poorly.
• The Turkish bath experience was brief and costly.
• Frequent requests were needed for toiletries.

What guests love

Emirati guests appreciate the hotel's prime location, offering convenient access to transport and vibrant areas, complemented by pleasant views from rooms and the rooftop.

• The hotel's proximity to ferry and tram stations enhances ease of travel and exploration.
• The rooftop provides lovely city views and enjoyable drink options.
• Staff members are consistently praised for their friendly and helpful service.
• Breakfast is a highlight, with chefs noted for their welcoming and attentive approach.

Areas to improve

Some Emirati guests encountered issues with room conditions and facilities, alongside occasional limitations in dining choices.

• Certain rooms require updates and maintenance, with some experiencing issues like AC problems or broken fixtures.
• Soundproofing between connecting rooms could be improved for some guests.
• Food selections beyond the rooftop area are somewhat limited.
• The service from a few reception staff members was not as welcoming as expected.

What guests love

Bahraini guests appreciate the hotel's prime location near key amenities and the friendly, helpful nature of the staff.

• The strategic location offers easy access to transport and commercial areas.
• Rooms are spacious and comfortable, with some offering nice sea views.
• Staff service is very welcoming and cooperative.

Areas to improve

Some Bahraini visitors encountered minor issues with internet connectivity and certain bathroom features.

• Wi-Fi performance was occasionally inconsistent.
• Some bathrooms lacked a separate shower, reducing comfort.
• Certain areas within the hotel were noted as being small.

Amenities

• Outdoor furniture
• Sun deck
• Terrace
• Garden
• Tour or class about local culture
• Telephone
• Coffee house on site
• Fruit

Where it is

Caferaga Mah. Sozdener Cad. No:31 Kadikoy, Kadikoy, 34710 Istanbul, Turkey