DoubleTree by Hilton Istanbul - Piyalepasa

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently praise the hotel's attentive service and the staff's attentive and helpful approach, contributing to a pleasant stay.

• The welcoming and cooperative nature of the staff is consistently highlighted.
• Guests appreciate the hotel's convenient location near key attractions.
• High standards of cleanliness across the property are a notable positive.
• The breakfast selection and quality receive positive mentions.

Areas to improve

A few guests noted that room spaces can be limited, with some remarks regarding luggage handling delays and breakfast variety.

• The space within the rooms was sometimes found to be restricted.
• Delays were reported concerning luggage transportation services.
• Improvements could be made to breakfast options and restaurant seating.
• Certain door services, like parking assistance, were not consistently available.

What guests love

Saudi guests commend the hotel's attentive service and high standards of cleanliness, highlighting the staff's dedication to meeting their needs.

• Visitors praise the welcoming reception and consistent support from the hotel team.
• The general facilities and rooms are noted for being clean and well-maintained.
• Guests enjoyed a good breakfast selection with pleasant views.
• The convenient shuttle service to key areas was appreciated by many.

Areas to improve

Some Saudi visitors encountered minor issues with transportation services and room space, alongside suggestions for improving breakfast variety.

• There were reported delays in luggage handling upon arrival and departure.
• Room sizes were found to be compact, with limited space for daily activities.
• A few guests suggested enhancing the breakfast options to better match the hotel's caliber.
• Some families found navigating the restaurant area to be challenging due to limited space.

What guests love

Emirati guests praise the attentive service and friendly demeanor of the staff, who consistently offer support and assistance.

• Convenient location near key tourist attractions.
• Warm welcome and pleasant interactions with the hotel team.
• Outstanding service contributing to an enjoyable stay.

Areas to improve

Some Emirati guests noted that room space was limited, which could affect comfort during their stay.

• Limited room space making movement uncomfortable.
• Certain rooms were disappointing regarding their size.

What guests love

Kuwaiti guests expressed overall satisfaction with their hotel stay, highlighting a very positive experience.

• Visitors appreciated all aspects of the hotel.
• The hotel's good location was noted.
• Guests praised the high standard of cleanliness.
• The staff received positive remarks from visitors.

What guests love

Qatari guests appreciated the friendly and helpful service from the hotel staff, noting the comfortable and modern atmosphere they experienced during their stay.

• Staff were very friendly and helpful.
• The hotel was clean, modern, and comfortable.
• Guests felt welcomed by the staff.

Areas to improve

Some Qatari visitors noted that the hotel's location is somewhat distant from main attractions, with observations that traffic in the surrounding area can get busy.

• The hotel's location is a bit away from main attractions.
• Traffic around the area can get busy.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Linens
• Wardrobe or closet

Where it is

Kaptanpasa Mahallesi, Piyalepasa, Beyoglu, 34440 Istanbul, Turkey