Doubletree by Hilton Istanbul Umraniye

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's strategic location and the helpfulness of its staff, contributing to a pleasant stay.

• The hotel's proximity to the metro station and shopping centers is a significant advantage.
• Staff members are commended for their cooperative and efficient service.
• Rooms are noted for their cleanliness and spaciousness.
• Convenient access to the adjacent mall and its dining options is appreciated.

Areas to improve

While generally positive, some guests noted minor issues concerning breakfast variety, room amenities, and location relative to tourist attractions.

• The breakfast buffet is described as having limited variety by some visitors.
• Minor maintenance issues, such as bathroom door locks or water pressure, were reported.
• The hotel's distance from major tourist sites was a point of mention.
• A few guests experienced a lack of certain basic room amenities upon check-in.

What guests love

Saudi guests appreciate the hotel's high standards of cleanliness and calm atmosphere, with special praise for the helpful staff who provide attentive service.

• Staff members are friendly and always ready to assist.
• The hotel offers a peaceful and comfortable ambiance.
• Overall cleanliness is very good.
• Privacy is well maintained.

Areas to improve

Some Saudi guests noted the limited breakfast variety and the desire for more Arabic TV channels.

• Breakfast options could be more varied.
• Some comments were made regarding the hotel's location relative to tourist attractions.
• A wish was expressed for more Arabic television channels.

What guests love

Emirati guests appreciated the hotel's welcoming staff and convenient location, noting spacious and clean rooms, along with tasty restaurant food.

• Staff members are very welcoming and provide attentive service.
• The hotel boasts a good location near the metro and a shopping mall.
• Rooms are spacious and clean, offering a comfortable stay.
• Restaurant food is delicious, particularly the kebab dishes.

Areas to improve

Some Emirati guests encountered minor issues, including difficulty locking washroom doors and a breakfast that was merely adequate.

• Washroom doors require maintenance for easier locking.
• Breakfast was just okay and did not fully meet expectations.
• Certain basic amenities were not readily available upon request.

What guests love

Kuwaiti guests appreciated the good reception service, room quality, and available food options.

• Rooms are comfortable and offer nice views.
• Room service is prompt and efficient.
• The mall-connected location provides easy access to dining.
• Reception staff were cooperative and supportive.

Areas to improve

Some Kuwaiti guests encountered minor inconveniences regarding logistics and certain food quality aspects.

• There was an issue with bellboy availability at the entrance.
• Parking was somewhat complex to navigate.
• The breakfast buffet was limited and didn't meet Hilton standards.
• Some toiletries were empty, and certain food items were not fresh.

What guests love

Omani guests appreciated the hotel's convenient location, noting its proximity to key areas as a significant advantage. This aspect was a highlight for couples during their visit.

• The hotel's location near the main square.
• Easy access to important landmarks.
• Proximity to vibrant city areas.

Amenities

• Toilet paper
• Towels
• Bidet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Yaman Evler Mah. Haldun Alagas Cad. No:2 Umraniye , Umraniye, 34000 Istanbul, Turkey