DoubleTree by Hilton Sanliurfa
Hotel in Urfa, Turkey
What Arab guests said
What guests love
Arab guests appreciated the friendly service and warm welcome from the hotel staff, highlighting good cleanliness and comfortable rooms.
- Guests noted the staff's kindness and helpfulness.
- A good level of cleanliness was observed in rooms and facilities.
- Rooms were described as comfortable and well-organized.
- The breakfast selection and quality received positive mentions.
Areas to improve
Some Arab guests encountered issues concerning room service, internet quality, and water temperature.
- Housekeeping service was noted as not professional.
- Weak internet connectivity was observed.
- The water temperature was reported as cold.
What guests love
Saudi visitors appreciated the friendly service and helpful staff at the hotel, with a particular highlight on the reception.
- Guests noted the staff's kindness and welcoming demeanor.
- Management was mentioned as being cooperative and pleasant.
- Overall, visitors expressed satisfaction with their stay.
Areas to improve
While the overall experience was positive, some guests noted areas for improvement in specific service aspects.
- Housekeeping service was observed to lack professionalism.
- One guest reported no negative issues during their visit.
What guests love
The hotel offers a pleasant stay with attentive staff and well-maintained facilities. Emirati guests appreciated the welcoming service and the quality of the amenities.
- The front desk team provided very helpful and welcoming service.
- Rooms and bathrooms were noted for their good organization and cleanliness.
- Guests enjoyed a varied and delicious breakfast selection.
What guests love
Kuwaiti guests found their stay at DoubleTree by Hilton Sanliurfa to be a pleasant experience, enjoying a friendly welcome and comfortable rooms.
- A warm welcome was extended by the staff.
- Rooms were noted for their comfort.
- The hotel maintained a good level of cleanliness.
Areas to improve
Some Kuwaiti visitors encountered minor issues during their stay at DoubleTree by Hilton Sanliurfa, particularly concerning essential services.
- Some guests experienced issues with cold water.
- Internet connectivity was reported as being very weak.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Slippers
- Free toiletries
- Hairdryer
- Shower
- Desk
- Flat-screen TV
- Telephone
- TV
Show all amenities (60)
- Coffee house on site
- Fruit
- Wine/Champagne
- Kids' meals
- Snack bar
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Baggage storage
- Wake-up service
- Express check-in/out
- Dry cleaning
- Laundry
- 24-hour front desk
- Meeting/Banquet facilities
- Room service
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Air conditioning
- Laptop safe
- Interconnected room(s) available
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Wheelchair accessible
- Open all year
- Kids' pool
- Locker rooms
- Fitness classes
- Fitness
- Massage chair
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Turkish/Steam Bath
- Hot tub/Jacuzzi
Where it is
Esentepe mah. Vatan Cad. No:6 İç Kapı No:1 Karaköprü, 63300 Urfa, Turkey