DoubleTree by Hilton Trabzon
Hotel in Trabzon, Turkey
What Arab guests said
What guests love
Arab guests frequently praise the hotel's tranquil location and spectacular sea views from the rooms, alongside a appreciation for the staff's welcoming demeanor and helpfulness.
- Rooms offer beautiful sea vistas, contributing to a peaceful and comfortable stay.
- The staff's warm reception and attentive service are consistently highlighted by visitors.
- Breakfast is noted as good and varied, receiving positive remarks from many.
- The overall cleanliness of the property is often mentioned, enhancing guest comfort.
Areas to improve
Some guests express dissatisfaction with the hotel's distance from the city center and the lack of nearby dining options, alongside concerns regarding certain services and facilities.
- The hotel's location is noted as being far from the city center, requiring transportation.
- Feedback occasionally points to issues with the quality of certain amenities, like furniture or AC systems.
- Some visitors encountered restrictions on bringing outside food, limiting their choices.
- Inconsistent service levels or cleaning details in some rooms are occasionally mentioned.
What guests love
Saudi guests frequently praise the attentive service and cooperative staff at DoubleTree by Hilton Trabzon, highlighting the welcoming reception and overall cleanliness.
- Staff members are noted for their friendly and helpful demeanor, providing valuable assistance.
- Rooms are described as clean and comfortable, often featuring pleasant sea views.
- Guests appreciate the quality of breakfast and the availability of free parking.
- The ease of check-in and check-out processes is also a positive point for visitors.
Areas to improve
Some Saudi visitors noted the hotel's distance from the city center, alongside remarks concerning the maintenance of certain room facilities and accommodation prices.
- The hotel's location is considered remote from the city center, requiring transportation to reach.
- Issues were observed with the maintenance of some room amenities, such as shower systems and lighting.
- A few guests found the accommodation prices to be high relative to the quality provided.
- Some complaints mentioned noise disturbances from nearby fishermen's dwellings.
What guests love
Emirati guests frequently praise the hotel's charming seaside location, with rooms offering stunning views. Many also commend the staff's helpfulness and friendly service, alongside the quality of the breakfast provided.
- Rooms offer captivating sea views, enhancing the overall stay experience.
- Staff are highlighted for their friendly and cooperative service, with special thanks to several individuals.
- The breakfast is considered very good, featuring diverse options that satisfy guests.
- Facilities such as the swimming pool and the 24-hour gym are appreciated.
Areas to improve
Some Emirati guests note the hotel's location is distant from the city center, making it suitable for those seeking tranquility. There were also comments regarding the breakfast standard and the absence of a dinner buffet.
- The hotel is situated far from the city center, with limited nearby dining options.
- Breakfast is described as good but not always meeting five-star hotel expectations.
- The hotel lacks a dinner buffet, which is noted as unexpected for its category.
- Some issues were reported concerning air conditioning and the quality of in-room cleaning supplies.
What guests love
Kuwaiti guests praise the attentive service and friendly demeanor of the hotel staff, particularly the reception team, who contributed to making their stay comfortable and enjoyable.
- Warm welcome and personal attention from the staff, especially at the reception.
- Cleanliness of the premises and facilities ensuring a comfortable stay.
- Staff are welcoming and helpful, providing effective assistance.
- A pleasant sea view enhances the overall experience.
Areas to improve
Some Kuwaiti guests noted that the hotel's location is distant from the city center and attractions, necessitating the use of a car to reach desired destinations.
- The location is far from the city center and main tourist spots.
- A car is needed for transportation due to the distance.
- Some rooms could benefit from improved lighting.
- Direct beach access is unavailable due to private property.
What guests love
Qatari guests appreciate the friendly service and clean facilities at DoubleTree by Hilton Trabzon, noting a comfortable and pleasant stay.
- Visitors praise the staff's helpfulness and prompt assistance.
- Guests enjoy the variety and quality of breakfast options.
- The hotel's overall cleanliness and calm atmosphere are well-regarded.
- Underground parking availability is noted as a convenient amenity.
Areas to improve
Some Qatari visitors pointed out areas for improvement, particularly concerning leisure facilities and sea views.
- Certain health club facilities, including the gym and pool, were noted as dated or in need of maintenance.
- Direct sea views can be partially obstructed by nearby residential buildings.
- Some rooms were perceived as being a bit warm.
What guests love
Bahraini guests appreciate the hotel's tranquil location and the spectacular sea views offered from the rooms.
- The hotel is noted for its high cleanliness and comfortable amenities like air conditioning.
- Guests commend the staff for their cooperative and helpful service.
- The prime location in a quiet neighborhood is highlighted as a key attraction.
Areas to improve
Some Bahraini visitors experienced frustration due to the policy prohibiting outside food, alongside a negative interaction with a SPA reception staff member.
- There was dissatisfaction regarding the hotel's rule against bringing in outside food.
- One guest encountered impolite behavior from a staff member at the SPA reception.
- The hotel restaurant's food selection was noted as potentially limited.
What guests love
Omani guests frequently highlight the welcoming and supportive staff, noting their eagerness to assist and enhance the stay.
- Staff members are consistently friendly and helpful, ensuring guest needs are met.
- Breakfast offers a delicious variety of choices to suit different preferences.
- Some rooms were upgraded to provide pleasant sea views.
Areas to improve
A few Omani guests encountered minor issues with basic amenities and facility availability, impacting their overall experience.
- Certain facilities like the gym and spa had limited hours or basic equipment.
- Some guests noted a lack of essential room amenities and occasional unfriendly service.
- The toilet bidet system and persistent stains in rooms were points of dissatisfaction.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Outdoor fireplace
- Outdoor furniture
- Sun deck
- BBQ facilities
- Terrace
- Refrigerator
- Tour or class about local culture
- Darts
Show all amenities (60)
- Karaoke
- Game room
- Telephone
- Coffee house on site
- Fruit
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Indoor play area
- Board games/Puzzles
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle service
- Grocery deliveries
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Car rental
- Laptop safe
- Chapel/Shrine
- Soundproof rooms
- Elevator
- Family rooms
Where it is
Sogutlu Mah. Barbaros Hayrettin Pasa Sok. No:43 Merkez, 61300 Trabzon, Turkey