El Emin İstanbul Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests appreciate the hotel's convenient location near commercial centers and the warm, professional hospitality provided by the staff, creating a comfortable atmosphere.

• The hotel's strategic location close to shopping malls and markets is frequently praised.
• Staff members are commended for their welcoming demeanor and helpful, professional service.
• Rooms are noted for their good space, cleanliness, and pleasant views.

Areas to improve

Some guests noted delays in reception service, concerns about air quality and odors within the hotel, and specific issues regarding the breakfast offerings.

• There are reports of delays in finding reception staff who speak Arabic or English.
• Concerns were raised about the hotel's air quality and a noticeable smell requiring better ventilation.
• Breakfast options were found to be limited or inconveniently timed by some visitors.

What guests love

Saudi guests appreciate the warm hospitality at El Emin Istanbul Hotel, highlighting the staff's dedication to providing assistance and attending to guest needs.

• Guests value the attentive personal service from staff, particularly their efforts to provide room necessities.
• The hotel's convenient location near shopping centers is noted positively.
• Some visitors found the hotel offered good value for money.

Areas to improve

El Emin Istanbul Hotel faces criticism regarding the need for renovation and improvements in air quality and internal odors.

• Some guests reported unpleasant smells and poor lighting within the rooms.
• There is a suggestion for updating furniture and general hotel facilities.
• Regular ventilation of the building is recommended to avoid harmful artificial air fresheners.

What guests love

Emirati guests appreciate the hotel's welcoming staff and convenient location, feeling at home thanks to the professional and caring service.

• Visitors highlight the convenient location, close to malls, markets, and restaurants.
• The hotel staff are described as polite, cooperative, and making guests feel comfortable.
• Rooms are noted for being clean, tidy, and offering good space.
• Some guests found the hotel to be good value for money.

Areas to improve

Some Emirati guests reported negative experiences concerning breakfast quality, the condition of rooms and facilities, and the hotel's location.

• A few visitors found the breakfast to be of poor quality or in need of improvement.
• Rooms and the hotel overall were described as old and unappealing.
• One guest mentioned the location was bad and the surrounding area felt insecure.

What guests love

Kuwaiti guests appreciate the hotel's clean rooms and essential amenities, along with good views and effective air conditioning.

• Rooms are kept clean with daily linen changes.
• Convenient amenities like irons and kettles are available in rooms.
• The room space is noted as comfortable for stays.
• Some guests found the overall location to be good.

Areas to improve

Some Kuwaiti visitors noted issues with the bathrooms, breakfast timing, the hotel's non-central location, and the attitude of some breakfast staff.

• Bathrooms could be improved to be more satisfactory.
• The breakfast schedule was not ideal for all guests.
• The hotel's location is not central, situated among private residences.
• The attitude of some breakfast staff was not optimal.

What guests love

Qatari guests appreciate the hotel's prime location and pleasant room views, noting the good value for money offered.

• The hotel's strategic location provides convenient access to attractions.
• Some visitors received complimentary breakfast during their stay.
• The overall value for the accommodation price was satisfactory.

Areas to improve

Some Qatari visitors experienced delays in receiving assistance from reception staff, particularly during late hours.

• There were delays in finding staff who could assist in Arabic or English.
• The breakfast buffet offered limited variety and remained unchanged.
• Assistance with luggage or taxis was not readily available.

Amenities

• Terrace
• Garden
• Live music/Performance
• Coffee house on site
• Fruit
• Breakfast in the room
• Bar
• Restaurant

Where it is

Mehmet Akif, Akarsu Sk. No:24, 34307 Küçükçekmece/İstanbul, Kucukcekmece, 34307 Istanbul, Turkey