Elite World Grand Istanbul Basın Ekspres

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests frequently highlight the hotel's attentive service and attention to detail, contributing to a pleasant and comfortable stay.

• Many staff members are noted for their helpfulness and professionalism in providing prompt assistance.
• Visitors commend the high standard of cleanliness maintained throughout the hotel's facilities.
• The quality and variety of breakfast are often mentioned as a positive aspect of the experience.
• The swimming pools are described as clean and enjoyable relaxation areas.

Areas to improve

A few guests noted that the hotel's location might not align with all their sightseeing preferences.

• Some visitors mentioned the hotel's distance from major tourist attractions.
• Minor comments were made regarding room service or specific facilities.

What guests love

Saudi guests commend the hotel's good services and high standards of cleanliness, with special praise for the professional and welcoming staff who contributed to a pleasant stay.

• Guests highlighted the good cleanliness and attention to detail throughout the hotel.
• Prompt service and efficient response to guest needs were appreciated.
• The reception team was noted for its professionalism and friendly demeanor.
• The breakfast quality and clean swimming pools received positive mentions.

Areas to improve

Overall, Saudi guests did not encounter significant issues, with any minor queries or concerns being promptly and effectively addressed by the hotel management.

• One guest noted that room service was not entirely up to expectations.
• A minor room temperature issue was quickly resolved with an upgrade.
• Most guests did not report any notable negative aspects during their stay.

What guests love

Emirati guests highlight the hotel's attentive service and supportive staff, appreciating the assistance provided during their stays.

• Visitors praised the friendly staff interactions and prompt responses to requests.
• Specific staff members were noted for offering personalized service and help.
• The hotel's facilities were generally found to be good.

Areas to improve

Some Emirati visitors noted that the hotel's location is distant from most key tourist attractions.

• One guest mentioned the location was far from most tourist spots.
• A visitor indicated that everything was good, with one unspecified negative aspect.

What guests love

Kuwaiti guests feel at home at Elite World Grand Istanbul Basın Ekspres, praising the attentive service and warm hospitality that makes it feel like a second home.

• Staff are commended for their daily attention to guest comfort.
• The hotel's rooms and amenities are considered high quality.
• Guests appreciate the helpful service from security and bell staff.
• Visitors feel welcomed by the attentive team.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Basın Ekspres Caddesi No:4 Halkalı, Kucukcekmece, 34303 Istanbul, Turkey